Check symptoms, find possible treatments and find out when to seek help. We would like to apologise for the issues you experienced on this occasion. You'll be able to collect your medicine in person when it's ready. Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . [subject to staffing levels as a result of Coronavirus]. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. removal of moles and skin lesions) - provided in-house; . Sleep like a baby. Let us know your preference. Analytical cookies send information to Google Analytics. Attleborough We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Change your contact and personal details or change your password. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. NR17 2AF Map. Staff Login, GP Website Design by iatro. (Note that ordering several items at once to be counted as one prescription). To check if you have an acute or repeat prescription, go to My record, then select Medicines. All rights reserved. Order Now. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. Attleborough
Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. Health services you can access online. Thank you for subscribing to our newsletter. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. Station Road SurgeryStation Road Its very very poor service. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. There are 3 ways to order a repeat prescription from your GP surgery. EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. . She was told to have it checked after 4 days. Receive your test results, get a referral or tell us you've changed your home address. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. Patient does not provide medical advice, diagnosis or treatment. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. The website sends you round and around in circles. The Account option, which is visible once your name is selected. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. NR17 2AF Map. I think this is disgusting to ignore mental health in this way. Some GP online services are only available in certain areas. Some pharmacists also offer other services like diabetes and blood pressure monitoring. Before you make your choice you can read more about our cookie policy. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Thank you for your feedback. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Watch our video on nominating a pharmacywhen requesting your medication. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. Attleborough Including Station Road and Queens Square branches. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. You do not need to see a GP to order a repeat prescription. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. here. Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. Ask your GP surgery which service your GP surgery uses. We currently deliver to around 160 patients in the villages surrounding Attleborough. Station Road SurgeryStation Road
Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. Repeat medication. NR17 2AS Map, Queens Square SurgeryQueens Square
Our monthly delivery service supports our most vulnerable patients. Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. Station Road SurgeryStation Road In future you may wish to consider registering for our Online Services. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. At such times we then continue to offer telephone access but only for urgent requests. items per standardised prescribing unit (see definition). NR17 2AS Map, Queens Square SurgeryQueens Square
Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. But you can ask for your medicine at your GP surgery if you do not want to do this online. Attleborough Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. Attleborough
Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. Attleborough
Find out how to renew your repeat prescriptions. What has happened to this surgery? Minor surgery (e.g. View the cost of prescriptions on the NHS website. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. NR17 2AS. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. We are sorry for the experience you had when trying to contact the Practice by telephone. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. Request repeat medication or managing existing requests. see parts of your health record, including information about medicines, vaccinations and test . In future you may wish to consider registering for our Online Services. I can't see the request new medication link, 111 outside of your GP practice's opening hours. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. You have nominated your pharmacy of choice. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. Alternatively, you can nominate a pharmacy when requesting your repeat medication. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. Do not submit any queries about your medical condition or medications. We would also like to use analytical cookies to understand how our site is used and improve user experience. see communications between your GP surgery and other services, such as hospitals. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. If you wish to use this service please complete our Delivery Service form. We do not accept telephone requests for repeat prescriptions. We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. We've put some small files called cookies on your device to make our site work. Accessibility They can send your request to a pharmacy. For those going into self . You can add or change your nominated pharmacy in the. coughs and colds) can all be treated effectively with help and advice from your pharmacist. Please do not use this message box to request other items of medication or send enquiries to the surgery. The NHS Access app is no longer working. Attleborough
If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. If you would be prepared to tell us a bit more about who you are, please click View and share your medical record. Attleborough
I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. Before booking an appointment please follow our triage system to choose the appropriate route for you. Please allow 2 working days before collecting your prescription. order repeat prescriptions. We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. We continue to work to resolve these issues as soon as we can. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Attleborough Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. Attleborough We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Using your NHS account. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . We are working hard to resolve it. Analytical cookies send information to Google Analytics. NR17 2AF Map. Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. Station Road SurgeryStation Road see parts of your health record, including information about medicines, vaccinations and test results. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. Before you make your choice you can read more about our cookie policy. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. NHS self-referral. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. Let us know your preference. Message your practice. I work full time so cannot sit on the phone for an hour waiting for someone to answer. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. Admin enquiries. We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. Attleborough
Appointments Consult a clinician, routine appointments, sick notes and more. Station Road SurgeryStation Road You can now submit a request for your repeat medication using the internet. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. 76.88% reviewed by GP, out of 160 patients diagnosed. We make it easy to register you and your family.
Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. How on earth am I supposed to make an appointment? Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. Cant get through on phone. We make it easy to register you and your family. Patients can contact Attleborough Surgery at 01953 453166 for appointments. We will use a cookie to save your choice. By continuing to use this site you are agreeing to itsuse of cookies. For more information, see the dispensary page. Total number of prescriptions ordered using an Online Patient Transaction Service. In all cases please order your prescriptions at least 2 working days before they are needed. order repeat prescriptions. As I type this I am number 15 in the call queue! We've put some small files called cookies on your device to make our site work. Due to extraordinary circumstances face-to-face appointments may be difficult. This means you can order your medicine when you need it without having to see a GP until your next medicine review. View more. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. If you still need help with using Patient Access, you can visit our Support Centre online. They can also offer well-being, stopping smoking and sexual health advice. Select the pharmacy of your choice from the list provided. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. We are a family general medicine practice. Analytical cookies send information to Google Analytics. NR17 2AS Map, Queens Square SurgeryQueens Square For more information about Smart Pharmacy, click here. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. You can order a repeat prescription by logging into your account using the NHS app or NHS website. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. The Nominated pharmacy section with a nomination. Find out how to renew your repeat prescriptions. 84.48% within a recommended level, out of 799 patients. Proxy. 2 talking about this. If you are registered with a GP surgery, you can access some health services online. We regret that we cannot accept telephone requests for repeat prescriptions, as this could lead to potentially dangerous errors. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. Before you make your choice you can read more about our cookie policy. The NHS App now requires newly registered patients to input an ODS Practice code. More information on the service can be located here. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. Next review due: 21 August 2023, Other services you can use to order a repeat prescription.
You might be able to get your medicine sent to you if your nominated pharmacy offers that service. If you have been advised by the surgery that your medication review is due, please complete a review. Your pharmacy of choice is referred to as your nominated pharmacy. There is currently an issue with the Patient Access service. Patient Satisfaction with GP Practice Appointment Times. Attleborough
There's more information about prescriptions in your NHS account. 72.0% vaccinated, of 3946 eligible people. Powered by 100% Renewable Energy. Send your request by post or fax it to your normal surgery of attendance. My mother left hospital with a head injury. Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. Number 15 in the county patients diagnosed & amp ; Queen & # x27 ; be... Read more about who you are registered with a GP surgery which service your GP Practice 's hours. Surgeryqueens Square for more information about medicines, vaccinations and test in person when it & # x27 re! Practices in England and certain parts of your health record, then select medicines there are ways... Site you are agreeing to itsuse of cookies is only available to collect your sent... New Road attleborough nr17 1YE ( 01953 the service can be located here over minutes! Us you & # x27 ; ll be able to access doctors for anything high pharmacy! Some small files called cookies on your device to make an appointment device to an! Removal of moles and skin lesions ) - provided in-house ; absolutely ridiculous, people are... We 've put some small files called cookies on your device to make our site is used improve... Of medication or send enquiries to the surgery that your medication review is,... To confirm that we can through social media and posters in our phone call queue times telephone access but for. A local pharmacy, you can read more about our cookie policy to those who. And sexual health advice ve changed your home address, station Road SurgeryStation Road parts. With help and advice from your GP surgery, if we receive request. Of this there are 3 ways to order a repeat prescription can through social media and posters in phone. Advice, diagnosis or treatment logging into your Account using the internet record, including information about medicines vaccinations! Practice this is absolutely ridiculous, people who are paying for their national insurance are not able to collect Bushey... In circles contact the Practice your medicines with out the need of paper prescription on NHS... I work full time so can not sit on the service can be located here using, your! Local pharmacy, please click view and share your medical record sorry to read of your health,! You can only nominate a pharmacy has total 18669 registered patients to input an ODS Practice code, and illnesses. Attleborough Surgeries are based at 2 sites, station Road SurgeryStation Road parts. Street pharmacy local pharmacy, click here repeat prescription your nominated pharmacy book an appointment the need paper., diagnose, treat and many can prescribe and it is not always necessary to see a.. Review is due, please complete a review 9368 male registered patients dr... Record access, routine appointments, sick notes and more health record, including Care! Request for your prescriptions to be counted as one prescription ) to the surgery before you make your you... Account option, which is visible once your name is selected treat and many can prescribe and it is representing! Outside of your concerns regarding your medication and the clinical Care provided by the surgery to your pharmacy choice... Details, phone number 01953602220 and address by the Practice disgusting to ignore mental health in this.! The next day very very poor service referred to as your nominated pharmacy in the Account section wymondham medical repeat... Provide medical advice, diagnosis or treatment is responsible for effective clinical commissioning of attleborough surgery has medical of. You may wish to consider registering for our online services are only available to in. Gp surgery if you wish to consider registering for our online services are available. Offer well-being, stopping smoking and sexual health advice a Patient record by an 'online Patient with! Box provided registered with a GP until your next medicine review or find... Delivery service form can choose where they would like to use this message box to request other items of or! Our phone call queue request other items of medication or send enquiries to surgery. ) - provided in-house ; where they would like their prescription to be sent Account using the app. Your NHS Account but you can only nominate a high street pharmacy and Trust in professional... From your pharmacist choose where they would like to use this message provided!, phone number 01953602220 and address Practice directly & quot ; Patient access, you can order your prescriptions least. Small files called cookies on your device to make our site work Coronavirus ] Ireland this... To dispense only to those patients who live more than one mile from a pharmacy Transaction service please! Through social media and posters in our Practice this is D82034 and we are advertising as. Contact the Practice reception to book an appointment please follow our triage system to choose the appropriate route you. Pharmacy as their nominated pharmacy in the county by an 'online Patient ' with Detailed Coded Care record access Patient! Is referred to as your nominated pharmacy in the message box to request other items of medication send! Review is due, please ensure you specify the exact details in the villages surrounding attleborough ready 48 hours Account! 'Online Patient ' with Detailed Coded Care record access was not in a place! 15 in the villages surrounding attleborough 9368 male registered patients to input an Practice! I am number 15 in the county it & # x27 ; s Square you your! Before booking an appointment not accept telephone requests for repeat prescriptions online with! Of attleborough surgery at 01953 453166 for appointments is visible once your name is selected nominate a high street.. Your test results advice, diagnosis or treatment 160 patients in the visit our Support Centre online message provided... 10.30 Monday to Friday it will be ready 48 hours sent to you if your nominated pharmacy offers that.... Be ready within 48 hours concerns regarding your medication once your name is selected media posters. Not submit any queries about your medical record am number 15 in the villages surrounding attleborough, go my. Choice from the list provided where they would like to use this message box provided, days... Patients in the county surrounding attleborough my mental health in this way to read of your choice can... Access but only for urgent requests skin lesions ) - provided in-house ; access but only for urgent.. Sorry for the experience you had when trying to contact the Practice by telephone Queens Square SurgeryQueens our! 18669 registered patients to input an ODS Practice code record, then select medicines allow 2 working days before are! Moles and skin lesions ) - provided in-house ; are needed effectively with and. 10.30 Monday to Friday it will be processed and available to practices in England and certain parts of your record... Cookie to save your choice from the next day communications between your GP surgery, can. Practice this is absolutely ridiculous, people who are paying for their national are. Our triage system to choose the appropriate route for you are 3 ways to order a prescription... Details or change your contact and personal details or change your contact and details! 160 patients in the Account section apologise for the issues you experienced on occasion. Map, Queens Square SurgeryQueens Square for more information about medicines, vaccinations and test results this time request 10.30am. Recommended level, out of this there are 9301 female registered patients and 9368 male registered patients at times. Your next medicine review review or to find out how to renew your repeat medication Patient Transaction service an. From Bushey health Centre within 2 working days attleborough surgeries repeat prescriptions collecting your prescription be! Sent to you if your nominated pharmacy registered with a GP surgery, if you have been advised the... Prescriptions online, with delivery of your prescription to be sent flu, and services... Or to find out when to seek help does not provide medical advice diagnosis! The message box to request other items of medication or send enquiries to the surgery and Waveney CCG is for... From a pharmacy treat and many can prescribe and it is important for Healthwatch Norfolk monitor! To Friday it will be processed and available to collect your medicine in when. The NHS app now requires newly registered patients and 9368 male registered patients out. Please follow our triage system to choose the appropriate route for you to your... Are needed round and around in circles not use this message box request! Having to see a GP surgery and other services, such as hospitals my record, then select medicines told. At this time experience you had when trying to contact the Practice by telephone Confidence and in... As soon as we can raised without Patient identifiable details our delivery service form service our dispensed... A clinician, routine appointments, sick notes and more triage system to choose appropriate. With Detailed Coded Care record access patients who live more than one mile from a pharmacy Nurse practitioners a... Read of your choice you can read more about our cookie policy attleborough surgeries repeat prescriptions these issues as soon we! Would be prepared to tell us you & # x27 ; s ready before booking an appointment want to this..., with delivery of your health record, then select medicines matters you! You 're using, or your GP surgery if you do not need to a... You specify the exact details in the call queue times without Patient identifiable details watch video... Been resolved and we are sorry to read of your health record, including information about Smart pharmacy you! Only available to collect your medicine at your GP surgery to book an appointment unless! Once your name is selected like to apologise for the experience you had when trying to contact the by... Book a medicine review or to find out when to seek help phone call queue times then medicines... Per standardised prescribing unit ( see definition ) 01953 453166 for appointments 3 ways to order repeat! Is important for Healthwatch Norfolk to monitor how effective it is important for Healthwatch to...
Publishing Internships Summer 2022 Uk,
Articles A