These high-tech robots also sometimes have "dirt sensors" to be sure they have cleaned properly, and can add additional cleaning passes to dirty or high-traffic areas. The Shark Vacmop Pro works well to clean up hard floors, but vacuuming performance was poor in tests, and the disposable plastic mop heads feel wasteful. And once youve drained some of its remaining battery, plug it into the outlet. Next, test each of the battery contacts to make sure they arent bent or dirty if they are clean and straight, replace the batteries as they may be over-used. Its best to first test your vacuum with the charger that shipped with your machine. The first step is to check the power source. The unit turns off on its own. Under abusive conditions, liquid may be ejected from the battery. Step 1: Open the Shark Ion App. These sensors not only help the robot navigate around your home, but they also help it locate its charging dock. Push the dust bin release button and pull it out of the robot vacuums main body. So, you should test a different one. But why? Only use Shark branded VACMOP disposable pads. If youre having problems with your vacuum and cant figure out what to do, get in touch with a vacuum repair service. Another possible reason why your Shark robot is not charging is a dusty charging dock. If the sensors are particularly dirty, you can also use alcohol wipes to remove stubborn grimes effectively and easily. So, what are the possible causes of such a problem? Then, use the correct measures to restore the machines proper functionality. This way, youll avoid accidentally electrocuting yourself from any residual power. Check your owners manual for the appropriate cleaning solution to use with this product. The blue indicator lights on the Shark robot show how much charge is remaining. Many robot vacs have the ability to go back to their charging stations automatically when necessary. Unplug it from power if its currently connected. If the vacuum is not plugged in correctly, then it will not charge. Bagless Easily dispose of dirt and debris without a vacuum bag. FOR SALE! Easy. Keep the battery away from all metal objects such as paper clips, coins, keys, nails, or screws. The springs on the charging pins are loose, 5. The disposable pad might need to be replaced. When you see the flashing blue lights, your Shark robot is charging. When these two pieces make proper contact, the battery can charge. If that fails, check the charging port on your vacuum for any damage or dirt. Iv tried other outlets.. *VM *** -** GetHuman7874219 did not yet indicate what Shark Vacuum should do to make this right. . In most cases, this means that the batteries are old and you will need to replace them with a higher capacity set. Otherwise, remove the blockage that might be preventing the device from spraying. Use a dry microfiber cloth to clean the charging docks sensors. Does your Shark handheld vacuum seem to be runnin a little slow? To manually place your Shark robot on its charger, make sure that the metal charging plates on the bottom of the robot are aligned with the metal charging contacts on the dock. I bought one off Hi there. However, be wary that the following procedure may ruin the warranty for the product. Smart Home Protocol. Final Verdict. Detach the pad and remove any embedded debris. Roomba and eufy are a bit stingier with their robot vacuum deals. After you finish troubleshooting, contact the Shark company to see if your problem is covered by their warranty. You should also place your vacmops charger near you so you can access it quickly later. VM200 Series Shark VACMOP Pro Cordless Hard Floor Mop Troubleshooting Guide This article contains the Troubleshooting Guide for the VM200 Series Shark VACMOP Pro Cordless Hard Floor Mop. When the vacuum isnt charging, it usually isnt related to how full or dirty the canister and hoses are. So what can you do if this issue appears? In order to fix this problem, you will need to replace the charging system. Each pin should be able to spring back up effortlessly. If you want a long lasting unit, you should go for Miele and Hoover. Plug the charger into the port on the back of the main body. To charge, the power button on the side of the Shark robot must be in the ON position (I). However, it is not uncommon for these vacuums to break down. When the battery degrades, it becomes impossible to charge. And unfortunately, theres no way to avoid this outcome. Free shipping for many products! Hi, I'm Eric the blogger behind ReadyToDiy.com. Just like every battery, Shark vacuums age over time. After that, tap the Checkout option and follow further instructions. First, make sure any debris is removed from around the charging station and that the plug is firmly in the outlet. The battery indicator lights on your vacuum will start blinking when the robot is charging, which is an easy way to see if its working. Plug the Shark vacuum charger into a different outlet. It means that you cant complete an important cleaning task. Your Shark vacmop doesnt take a long time to charge. See, some outlets in your house may stop working or producing enough power output. A regular cotton towel might leave behind too much lint. Most local vacuum repair stores will provide a free quote to repair or a diagnostic fee to start repair. Continue reading as we talk about these procedures in greater detail. Check the power button. With the bumper facing forward, center your Shark robot and place it inch away from the dock. As if its brand new again. Theyre more affordable than some other big brands. And compared to some robovacs like Roomba that can clean for an hour, this is a very short time. If it fails then Outler is Faulty. While replacement batteries are available through Amazon or third-party resellers, this is an expense that vacuum owners did not anticipate and often cannot afford. Shark VacMop Cordless Pro When it comes to cleaning your floors, it doesn't get more convenient or more affordable than the Shark VacMop Pro. This post was published on 2020-08-17. Begin troubleshooting by starting at the power source. It could be as a result of dirt in the filter or the brush roll. Scrubbing forcefully can bring the dirt chamber in contact with the floor. Sometimes the battery may have gotten dirty or slipped away from its contacts inside the Shark robot vacuum. Unfortunately, without a stable WiFi connection, you will be unable to control the device. For instance, here are the steps to maintain a Shark AI Robot VACMOP Pro: Check out this Shark robot vacuum on Amazon. We'll also tackle other relevant pieces of information to help you in taking proper care of your Shark VACMOP. You may still use other cleaners. Toggle navigation. The last reason the Shark Vacmop may not be charging could be that the charging port is damaged. Make sure that the charging dock is plugged into a working outlet. Their vacuums last from ten to twenty years. Cleaning and user maintenance shall not be made by children. Your email address will not be published. Unplug the charger before you begin wiping it. Sometimes the battery wont charge because the contacts arent touching each other properly. And if your vacmop does reach this state. We recommend to always consult an expert before moving forward with any type of project or repair. However, if you dont unclog your filter and clean it regularly, it could cause your Shark vacuum not turning on or stop working completely. You can vacuum and mop your floor in just minutes. That said, for this fix, you should follow these steps to. If you have tried all of the advice in this article and it still wont charge, you likely have an issue that cant easily be repaired without a new part or taking it to a repair shop to get fixed. If none of these troubleshooting tips work, it might be time for a new model. Watch the video below to see a visual representation of these steps: Shark offers a limited 1-year warranty for the VACMOP. Normally, dirt and hair can clog your filters, which causes your vacuum to lose suction. If one of the pins, or both, are starting to catch and not spring back up, then you need to buy a replacement charging dock. You should be able to let go and it will charge. This email address is currently on file. They all have the same features and functionality. Why Shark Vacuum Not Charging? If your machines light doesn't get fixed even after applying these solutions, then it has bigger issues. 4. If the device powers up and the LED goes from red to green, then you should be good to go! Do this in a circular motion for about 10-20 seconds. Sorry, an error occurred during subscription. Return spent batteries to an authorized recycling center or to the retailer for recycling. Test the vacuum after each method of troubleshooting so you can identify what the issue is. If all else fails, you may need to replace your batteries or charging station. Try pressing the button while the robot is near the dock. If you are cleaning multiple times with the same pad, you may be reintroducing dirt onto the floors. If this action does not work and you cant figure out what to try next, contact customer service for advice on getting your vacuum back up and running again. By taking any opinion from this website you agree to the Terms and Condition of use of this website. So, if youve only been trying to charge your vacmop on the same outlet. Release all operational triggers on the VACMOP before any adjustment, cleaning, maintenance or troubleshooting. The Shark vacuum is a great product, but sometimes it can have some issues. And this is only possible if your vacmops charging point is free from too much dust or debris. Carefully read and follow all charging instructions. Step 2: The app must be operated using the same Wi-Fi network in which your vacuum operates. We would like to inform you thatthe Vacmop is not designed to vacuum carpets. A telltale sign if the springs on the charging pins are loose is when the Shark robot tries to dock itself, but it is unable to do so. Replacing it could be the solution. Moving the handle when spraying could cause the front of the VACMOP base to drag. Dusty charging dock 4. Make sure the battery contact areas are clean and that the outlet is working. They would be more than happy to diagnose any problem and help you fix it. Choose from Same Day Delivery, Drive Up or Order Pickup plus free shipping on orders $35+. Check for any cracks around the charger port of the vacuum, especially at the seam where the charging port meets the body of the vacuum. What do you do if your Shark robot vacuum won't charge? Try unplugging the battery and reconnect it. Want to know more about this website and me? Open the Shark robots front bumper. The power button on the side of the Shark robot is OFF 2. Replace the nickel-cadmium or nickel-metal hydride battery pack if the batteries will not recharge or if the vacuum will only run for a few minutes after being recharged. Reset Schedule. If troubleshooting your vacuum doesnt solve your problem, you will likely need a replacement part, a repair, or a brand new vacuum. Handheld Vacuum are popular among homeowners who want a vacuum they can carry around the house with them. We're not going to say the Ionvac SmartClean 2000 is one of the best robot vacuums around, but would you really expect that at this price? Solution If your shark vacuum is no longer holding a charge, then you should look into replacing its batteries (which can be found here). There could be a number of reasons why your Shark Robot vacuum cleaner is not charging. Cycle power switch. This is only a small area. In order to fix this problem, you will need to tighten the connections. In this section, youll learn some possible solutions that may help restore normal function to this 2-in-1 cleaning device: Before proceeding, ensure that youre refilling the VACMOPs cleaner reservoir with the appropriate solution. Shark robot vacuums have a manual on/off switch located on the robovac itself. How sanding your vacmops charging point can fix this problem (with video). Many Shark robot owners do not know this because not all robot vacs have a power button on the side. This type of battery has built-in protection mechanisms. This supports the following product SKUs RV2001WDBRN, AV2001WD, RV2001WD, RV2000WRUS, RV2001WDCA, RV2001WRCA, and RV2001WRUS. If you need further help or information about your Shark robot, dont hesitate to contact Shark Customer Service. The Shark VACMOP is designed to handle anything from quick pickups to whole cleaning sessionsjust charge it between uses. Check the battery contacts on the bottom of the vacuum, and on both ends of the charging base, to make sure theyre clean. The dirt chamber collects and locks away dirt and debris when you vacuum, while the pads fibers absorb messes as you mop. These are the most common of all responsible for the problem. Help protect our environment and conserve natural resources by returning the spent lithium-ion battery to an authorized SharkNinja service center or to your local retailer for recycling. Well, expect to spend triple the time cleaning your home. These lights do not indicate any problems with the vacuum. Loose Connections Another common reason why a cordless vacuum is not charging properly is that the connections are loose. Open the reservoir lid located at the back of the main body. With each charge, the battery becomes less and less powerful. But trust me. The expected runtime of a Shark robots battery is about 60 minutes. A 30-minute chore can quickly become a one or two-hour chore thanks to troubleshooting, but what causes a vacuum not to charge? Charge the vacuum for 12 hours before using it again. 3. There isnt anything more annoying than finding out that your vacuum didnt charge. Sometimes a poor connection between the battery contacts is the reason the vacuum wont charge. The most common reason is that the battery is not properly connected to the vacuum. Standard Replacement Charger. Below, we cover some of the most frequently asked questions about a Shark robots battery and its charging dock. See, new Shark vacmops take about 3.5 hours to charge fully. Heres What to Do, Samsung Washing Machine Not Spinning No Error Code? This is often a problem for vacuums that are several years old, but it could also be caused accidental damage such as damage from water. Microfiber cloths are less messy and pick up more dust than regular towels can. Once youre done checking out this list, be sure to read through our roundup of the best robot vacuums. Note: This is the donut-shaped shallow hole at the back of your device. 19 Pros And Cons (Updated), (11 Fixes) Shark Robot Vacuum Not Charging [Updated 2023], (11 Fixes) Right AirPod Not Charging [Updated 2023 Guide], Roomba Not Charging: 9 Ways To Fix It In 30 Seconds (2023), Eufy Robovac Not Charging: 10 Causes & Fixes (2023). So, to ensure that youre charging your cleaning device enough. How to Troubleshoot a Shark Robot Not Charging 1. Dump the debris. How to use Multi-Room Music with Amazon Alexa, How to enable whisper mode on Alexa, and how exactly it works, This Shark robot vacuum is 58% off today (seriously). Replace your cord if need be, and ensure that the wall plug is functioning properly. The Shark Vacmop may not be charging for a few reasons. They clean hardwood floors and tile even more efficiently than other vacuums. You might have an issue with your Shark vacuum. To fix this error, clean the charger and the battery. Its as simple as that. Dont disconnect the machine from the outlet before it finishes charging. Push the tabs on the brushroll container and lift them. Matter continues to gain momentum, and now that you can add Matter-enabled devices to Google Home, its finding its way into more households than ever before. This post may contain affiliate links. A: If its a full charge , you can use it. Here are the most common reasons: 1. See, your vacmop uses lithium-ion batteries. 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