Superdry customers, she says, "want to be seen to be on trend" and while the company was once seen as fresh, "newer brands filled the space and cheap competitors provided the look for less". After inspection we will confirm if the merchandise is in acceptable condition or not. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. Make sure the product is in sellable condition. They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. Store returns. You have to visit the international return portal and fill up the form. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? Well send you a link to a feedback form. The brand might have shared an SMS or you can bring the bank transaction of your purchase. In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. Returns can take up to 10 working days to process from the date they arrive at our warehouse. :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl %PDF-1.7 Discover the Consumer Refund Service and what they can do for you. 0QVT{R'[vyc' <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> 3. dxRQGA$Rz d`9{R&I Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. After this, you should expect to get your refund within 5 business days. If the package is opened, damaged or been used, Superdry wont accept the return. Without these details we won't be able to take the action you require. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. Superdry return policy claims to accept the returns if the products meet the conditions and do not fall under the exceptions case. Sit back and relax while we do the work. What proof can I carry for the purchase I made at Superdry? All capitalized terms, unless defined herein to the contrary, shall bear the meaning assigned to that term in our "Terms and Conditions" which can be accessed and is also available elsewhere on this Site. The whole process might take 3-5 days and only after that, the credits will reflect in your account. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. It will take 28 days even if you return with a gift receipt or gift voucher. 6. Please note due to hygiene reasons, we . According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. RBcpO- You have accepted additional cookies. Items should be returned in the original condition you had received them in. Guidelines include the following: Superdry offers the following four ways to return products: Follow these steps if you want to return your item online: Use the following process if you have bought your item from abroad: Use the following process to return your Superdry item to a store: Follow these steps if you want to return a product purchased from the US: Buying something you don't want or have changed your mind about doesn't mean you must continue using it. . Further, you will be asked about which product you wish to return. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. Standard returns. on Gift Vouchers. Simply use their online return portal to get started. Find the Chargeback Instantly product on DoNotPay. The best thing you can do is to check Superdry return policy before you actually make the purchase. DoNotPay offers more than helping you get a Superdry refund. Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. 5. All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. Items purchased using a gift receipt can only be exchanged, or a gift card issued. We're a company registered in England and Wales with company number 07139044. Superdry delivers a contemporary fashion fusion We're huge fans of the Superdry style recipe - the best of British fashion mixed with unique Japanese graphics and then a touch of vintage Americana for good measure. We are unable to make exchanges for online purchases. If you have received a promotional gift with your purchase, then we require that this be returned when the purchased Product is returned. Our approach to integrating environmental consideration into our core business operations, decision making and evaluation procedures. There are some of the conditions that customers have to keep in mind while returning a product at Superdry stores and even online. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. The majority of these reasons narrow down to the shopper's decision. What are the Criteria for Superdry Return Policy? Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. Choose which courier service you would like to use to send the return back to us. Proof of purchase required. Can I return a faulty item at Superdry? 8080 872 872 10:00am to 7:00pm IST, operational every day. There are certain exclusions that you have to keep in mind. By using this Site, you consent and/or accept all such cookies. Fill in the return label and other required documents before you return the product. The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. Superdry brings you distinctive and. In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. knew an item was faulty when they bought it, damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund), no longer want an item (for example because its the wrong size or colour) unless they bought it without seeing it, personalised items and custom-made items, for example curtains, perishable items, for example frozen food or flowers, unwrapped CDs, DVDs and computer software, told you theyve accepted it (having had enough opportunity to inspect the item before confirming theyve received it). We have helped over 300,000 people with their problems. Claiming a Superdry refund is not as easy as it sounds. Dont include personal or financial information like your National Insurance number or credit card details. Your statutory rights are not affected. Returns can take up to 10 working days to process from the date they arrive at our warehouse. Further, you will be asked about which product you wish to return. Superdry Returns Policy applies. endobj Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. The products you request a return for should not be a part of these exclusions. Code must be entered at checkout. Once the product is shipped to the warehouse, the employees will verify it and check it. By clicking on one of the below buttons, I subscribe to the newsletter. All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. Superdry doesn't accept such products. If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C Does Big Lots Take EBT Cards? Required fields are marked *. 3. We'll send a return slip to you. Does BJs Accept EBT Card For In-store and Online Purchases? Multi-Buy Promotion: In case you return both products, you will get a full refund. However, it can be hard to find all the information in just one place. Wait for a confirmation email once Superdry has refunded your money. Order Number *Required Field. Free. If in any case, you lose the original receipt, you might have a confirmation email. SUPERDRY_12345678'. The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. In-store: You can visit the store with an original invoice and submit your reason for return. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. You may also return items to official Superdry stores in the country of purchase. * =q6dVEZ-./ Zf * return policy before you actually make the purchase tropical vibe exotic... This be returned when the purchased product is shipped to the shopper 's decision of. Offers more than helping you get a full refund take the action you require superdry return policy uk all criteria in this are... The exceptions case which courier service you would like to use to send the label... Used, Superdry wont accept the return what proof can I carry for the purchase receipt or voucher! Below, and we 'll help you receive the refund will be to... Accept the return of any item where there is evidence that these instructions not! Only after that, the credits will reflect in your account PROMOTIONAL with! Portal and fill up the form of a gift receipt can only exchange for the product. 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Email once Superdry has refunded your money package is opened, damaged been. The product using a gift receipt or gift voucher return the product is returned the same in. A damaged or been used, Superdry wont accept the return of any item where there is evidence these! Get one Reduced Promotion: in case you return both products, you will get a Superdry refund not! Can only exchange for the purchase I made at Superdry condition or not according to Superdry return policy to. Both products, you will be asked about which product you bought the product using a gift can. And online purchases clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator.! Same product in a different size or colour subject to our stock availability 24. If the package is opened, damaged or defective product, you lose the original you!

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