Viking ship can dock right downtown Hamilton. This was by far one of the best cruises I have . Our cabin stewards were like angels, and all the staff made us feel welcome. Not your fault but took 5 flights, 1 whole day in airport, 1 whole night and 2 hotels to get to the ship 3 1/2 days late. My travel agent claims they have a credit agreement with Viking, so it shouldn't have made a difference. In the World Cafe, signs did not always match the food. LauraS I purchased two of each of the following through ACH: Search. The pools were well maintained and temps were comfortable. Review for Viking Mars to . When we arrived to embark we were told that a test was indeed required and we were then charged $45 each for a rapid test (our luggage had already been taken. The letter states that Insurers are expected to "affirmatively provide clear guidance and information to their policyholders about their travel insurance policies". Three cheers for Viking. Most serious was putting soft-boiled eggs under the, We wanted to see Australia and New Zealand. The policy can only be cancelled within 10 days of receipt. The Restaurant was good. Bigger bathrooms. This complaint was posted by a verified customer. This meant I was unable to book any excursions or drinks package, despite trying as soon as they were released. All we had to do was hand off our luggage to the Viking staff at the arrival airport and didn't have to worry about it until arriving back at our home airport. (I doubt theyll get that right). The three stops in Brazil were somewhat disappointing, and especially Manaus. 1. Featured review. Viking Ocean Cruises provide Freyja shampoo, conditioner, lotion, and body-wash, replenished daily; frequent cruisers say that the high-quality products are one of the best perks of every trip. The only way to adjust the bathroom temperature was to adjust the temperature in the room. I paid my travel agent in full for my cruise well before the due date, but was unable to access online booking as Viking claim the payment wasn't made. There were only 25% of the passengers on the ship so it was like sailing on your own private yacht. We could not get a negative covid test in time for Just returned from Classis Panama Canal Cruise (11-21 February 2023) on the last day, running water for the shower, hand basins and toilets had been turned off from 5am to when we left the ship at 10.30am. Should you have any lingering questions ahead of your voyage, we welcome you to call our Service Specialists at [protected] where we would be happy to assist where possible. We used the fitness center, had massages and, Chose this cruise because it had an inviting itinerary, with enough new ports to allow for self touring. They actually took the time to get to know you and treat you like a friend or family member. My husband and I have enjoyed several Viking trips on river cruises and ocean cruises. Complimentary stem-to-stern WiFi internet access. We welcome luxury travelers of all ages! That's bad in summer. The cruise canceled the excursion and refunded $279 to my card saying the additional $50 would be available as a " shipboard credit". 1 - 10 of 30 Viking Ocean Reykjavik Cruise Reviews. Both cover the West coast of Australia, plus Perth to Sydney. Read More. Heated bathroom floor and towel rack had to be activated outside our stateroom. Experience all Viking Ocean has to offer with the help of past, present and future Viking Ocean cruisers. I want to take more Viking Ocean cruises, but I want to try new places. I think the title of this thread is misleading. My family of 4 has booked a Viking cruise with a pre and post cruise excursion. The ocean ship itineraries were promoted as being port intensive, which is easy to achieve in the Meddy, UK, Baltic & Norway. This complaint was posted by a verified customer. All in all, we are discouraged from booking another trip a year or more into the future, knowing that we we must immediately purchase, yet stand to lose, close to $2000 in insurance coverage again. Viking had an amazing looking Machu Picchu/Galapagos itinerary all set up. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The food in The Restaurant (the main dining venue) was outstanding. On February 1, the shore excursion booking system opened up for the ocean segment of my trip. Passengers who stayed in hotels during the one-day extension were all advised not to travel, Going up the Amazon was a bit different than the usual Caribbean jaunts. longterm, 20 hours ago in Viking Ocean. Overall, we had a, We chose this cruise because we wanted to see the Amazon River, the Brazilian rain forest and less-traveled portions of the Caribbean. 4 (2020) addressing Cancel for Any Reason Benefits, and will look into this for further clarification. . Up until now, we would sing the praises of Viking Cruise Lines to our friends and neighbors, and were enthusiastically looking forward to finally taking this trip. October, 2020 we got an e-mail from Viking saying that all sailings are cancelling for the foreseeable future. A Viking Ocean ship sails in Croatia. Powered by Invision Community. Still need to do South America when the pandemic is really over. Not everyone can take 4-5 months away and spend $120K per couple (and up) in order to see those places on a WC. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Downside is jacket for men at dinner (not too bad) and formal nights (ugh!). Must be the only cruise line that does not. If the. We chose a Viking cruise for the lines reputation, but were convinced by the route, ports and and visual presentation of the ship and amenities. This review was chosen algorithmically as the most valued customer feedback. Desired outcome: sound like it would cover a day or two if they shlep the passengers onto a bus for a day, then put them back on another ship upriver. AIG; I read through most of the insurance policy, and also spoke to someone on the phone; she told me that they pay $200 per day, up to $800, for missed ports. Date of experience: February 18, 2023 The Chairman did have experience with ocean cruising, having been CEO of Royal Viking Line, but that was > 30-yrs ago, back in the 80's & 90's. It is time for Viking to do the same and act like a cruise line instead of a medical facility. This review was chosen algorithmically as the most valued customer feedback. Just realized that the cruise booked was from Antwerp to Amsterdam. Once on board we were informed that, Even with the covid restrictions and protocols this was a great cruise. The cabin was cleaned twice a day and kept, To fulfill my wife's bucket list. Sure we were free but that's no excuse. We found the Orion to be a delightful experience. The hotel they put us up at was, We have sail on 3 Viking rivers cruises and wanted to try their ocean cruises. However, we had a terrific, though not perfect, time and I would definitely, This cruise was by far the best I have ever been on. Yazmin Hope and Libby Gallagher Unable to go over the last two years because of my own declining health , out several thousand dollars. Yazmin Hope and Libby Gallagher Viking Ocean states that they are the "thinking person's cruise ." Viking states that they offer onboard enrichment--such as historians, lecturers, local cultural performances, port talks, TED talks, Met performances, and so forth. Viking did a terrible job in accommodating us for the two day delay in London. The elevators were bright orange which was, at first cute but were not very nautical or warm. We would like to stay witth Viking but Silversea is a good alternative and goes to those places in very nice small ships. It is a basic human right to be able to have access to flushing toilets and handwasting facilities. Desired outcome: This was our first Viking cruise, having cruised on Princess, Celebrity, Royal Caribbean in the past, and now we're pretty spoiled. The service was warm, friendly and genuine. The service at all levels and from all departments was outstanding. And, while I didnt have any myself, everyone was ranting and raving about the steak. 1-10 of 1,475 Viking Ocean Viking Sea Cruise Reviews. While we love Vikings port intensive itineraries, we would also love to see Viking add additional cruises with more sea days. , due to insufficient or excessive water levels in the body of water where the cruise is scheduled to sail. LauraS Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Once on the ship, all the staff were friendly and willing to help. We will be again canceling our trip. Apart from World cruises, they do not even cover the South Pacific Islands. We booked Amsterdam to Belgium for August 19th 2023 with Viking agent Elena Munari. We were interested to know if the quaintness of the river ships could be met with their "small" ocean ships. I took a Viking Ocean cruise Viking Homelands and Fjords in April 2022. Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises - Substandard in every way, Viking River Cruises reviews & complaints. Weve taken note of your feedback and if you'd like discuss your trip further and welcome you to email TellUs@vikingcruises.com with your booking information. This will surely increase the credibility of your complaint. True to Vikings reputation, they made the best of a bad, We had been wanting to go back to the Caribbean and also do a Viking Ocean Cruise. So excited as I've wanted to do this trip for Years. Viking returned the full amount of the excursion to our onboard account by the next morning. We called Viking and there is nothing that they will do to be able to use the over $7,000 paid for the trip. I could never have believed that Viking would treat loyal customers this way. We had never sailed on Viking before. It not the ones they have, it the ones they don't have. Under "How You Are Reimbursed" in the plan summary in Part A, it refers to "Specified Reasons" in the Plan Document. We chose the Viking Sea because of the low passenger number - 900, no children under 18 and we didn't want the big ship experience. A Viking Expedition ship sails in Antarctica. This reimbursement is NOT a refund; but, a correction due to failure of the excursion booking system. Viking's World Cruises hit lots of those places.. We found her at the check in baggage area. Be careful and know what you are buying. Viking Ocean Cruises and TripMate review: Viking and tripmate insurance refund refusal J jmarch19 of South Setauket, US Apr 16, 2021 11:07 am EDT Verified customer Featured review Booking Number 6307876 My wife and I planned the Viking Homeland Ocean cruise twice, in August 2020 and June 2021, only to have to cancel each time due to COVID. However, the cruise was delayed 2 days since the prior cruise encountered weather problems trying to get back to London. Sadly, it was an early victim of the Covid shutdown. There is no breakdown in the guest statements for the cost of these separate parts. There is apparently at least one class-action lawsuit against TripMate specifically regarding failure to refund, on a pro-rata basis, post-departure costs for policies cancelled before the departure date: https://www.classaction.org/news/trip-mate-fails-to-refund-premiums-for-unused-insurance-coverage-after-trip-cancellations-class-action-claims. Review for Viking Orion to Alaska. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Helpful . I've sailed several times on Viking in past, so I convinced my siblings & spouses to go on this cruise. Edcoulter. Upon cancelling that trip, however, were were advised that we would have to file a claim with TripMate under the CFAR provision to receive reimbursement for the cost of the travel insurance, which amounted to $1838 for both of us. (Sorry, this is totally off topic, but had to add it.). I tend to agree, and hope Viking will soon add some new stops. Ive asked that one room in the hotels have two separate beds for our two adult children who do not want to share a bed. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The alternative would have been to fly Manaus to Rio to Miami -- probably an extra 24 hours in airports. Excursions to Venice from Chioggia-what was your transportation from one city to the next? They of course know that we can't afford the stress and expense of fighting them in court. We found this itinerary that checked both boxes! 2-5 Cruises Age 60s. 1 - 10 of 963 Viking Ocean Cruise Reviews Found the Aurora Borealis with Viking Review for Viking Venus to Baltic Sea Levelhead00 6-10 Cruises Age 60s Read More Sail Date: January 2023. The variety of pasta dishes kept us coming back. 1 - 10 of 6,099 Viking Ocean Cruise Reviews Beautiful Cruise Review for Viking Jupiter to Norwegian Fjords Edcoulter 2-5 Cruises Age 60s Read More Sail Date: July 2023 Helpful Beautiful. That trip was cancelled do to covid, and we were assured by Viking that everything . Also the prospect of seeing Devil's Island was intriguing. We were slightly held up in the security entrance, when we cleared our guide disappeared and we had to ask other guides where to go. The city was quite dilapidated; there was concertina wire and barred windows everywhere. This started when we booked an ocean cruise with Viking to South America I believe in Dec of 2021. Because we were given a voucher, we can not get out money back. Sail Date: November 2022. Real class A experts of subjects related to the itinerary with several presentations each. They have their money in hand. For instance, on a recent Antarctica cruise (Not Viking, but key to this insurance discussion) the cruise line wanted assurance that we had medical evacuation insurance. Due to snowy condition, we were delayed departing from the Vancouver International Airport in Canada. We chose this cruise for a few reasons. I don't know if it's acceptable to mention companies by name here, so I won't mention the one I'm considering, but will say that they will pay $200/day for a skipped port. Right size, has everything you need or want and none of the things you. This will surely increase the credibility of your complaint. I've been reading that skipped ports on the British Isles Explorer cruise are a frequent occurrence; questions: 1. Needed 2 days in Singapore, and only 1 in Jakarta. How does Viking Ocean Cruises compare to Seabourn? 12/21- 12/28/2022 Ed L wrote a review Feb 11. Fabulous Cruising in the Caribbean with Viking! Because I keep seeing reports of skipped ports, I've been looking at trip interruption coverage, have found a policy that looks decent. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Spoke to several people today, including a supervisor My husband and I were scheduled to leave for our Viking cruise around Spain on Jan. 11. A place on the excursion I tried to book. The problem started as soon as we arrived at the airport in Istanbul. As were we! KLKrn. We have taken note of your feedback and understand you have been in contact with our team. 19952023, The Independent Traveler, Inc. Best Viking Excursion in Florence/Pisa (Livorno), Back from my first Viking cruise: reflections, Curious why many more Seward to Van cruises than Van to Seward. Explore cosmopolitan Amsterdam and experience Belgium's Golden Age in historic Antwerp and the lovely patrician cities of Ghent and Bruges. Im not interested in North American cruises as I prefer land based trips in this area. CC Help Jenn Hence, their motto, explore the world in comfort.. Im so hoping youre right! This also had the water turned off and was unable to flush. October, 2020 we got an e-mail from Viking saying that all sailings are cancelling for the foreseeable future. We have been waiting patiently for two years for a refund, relying on the We had planned a trip in 2021 and when Viking changed their requirements we chose to cancel our trip. We were tested daily and restricted from going off on our own. Viking Sky ranks # 3 out of 8 Viking Ocean Cruises Cruise Ships based on an analysis of expert and user ratings, as well as health ratings. Review for .css-nczv9q{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);cursor:pointer;-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;color:inherit;font-weight:500;}.css-nczv9q:hover,.css-nczv9q[data-hover]{-webkit-text-decoration:underline;text-decoration:underline;}.css-nczv9q:focus-visible,.css-nczv9q[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}Viking Jupiter to Norwegian Fjords, Review for Viking Orion to Australia & New Zealand. The service was top notch. What about: Africa, other Asia routes, Emirates, Indian Ocean Islands, South Africa trans-oceanic (Cape Town to Buenos Aires with St. Helena). Desired outcome: Been to all these Mexican resort areas on land vacations. The wine glass was never empty. The travel insurance summary and plan documents indicate that coverage must be purchased at least 120 days prior to departure, or immediately if purchased within less than 120 days. Spent about another hour maybe 2 with chatting to a Viking chat person and finally about to book the Nov 19-Dec 3 2023 Grand European tour with extra days at the end in Amsterdam. I signed up for an excursion $329 per person. 19952023, The Independent Traveler, Inc. We booked the Iceland and Norway cruise in 2020, but were unable to go. Our room was immaculate and the attendants friendly and on top of their game. I totally agree with you on this. We loved the small ship with only 900 people. About 20 poeple's bag on the flight didn't make it. While were not opposed to lavish surroundings, Vikings surroundings are non-pretentious and comfortable. Would love to see them add the Galapagos but I dont know what barriers exist to Vikings entry to that market. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Many passengers were still on board at this time and were unable to flush toilets or wash their hands. I thought Viking was quite nimble with their Welcome Back cruises in 2021: Iceland, British Isle, Bermuda, and porting out of Malta. New is hard! We have taken note of your feedback. Would love to see them add the Galapagos but I dont know what barriers exist to Vikings entry to that market. When it comes to size, even the smallest cabins on Viking's ocean ships are large by cruise ship standards at 270 square feet, and the largest suites measure nearly 1,500 square feet. The weather was perfect, and the. We chose their Chasing Northern Lights sailing on the Viking Venus. My husband and I booked with Viking in December 2019 for the Rhine Getaway Cruise for December 2020. Explore the world in comfort with Viking. However, the cruise line has no control over sightings. View deals, rates and port information. For the cabin on the cruise, we indicated separate beds for their cabin. This will surely increase the credibility of your complaint. The World Cafe, Embarkation and disembarkation were flawless. I want to take more Viking Ocean cruises, but I want to try new places. Weve taken note of your feedback and while we understand you have already been in contact with our team, if you'd like discuss this matter further we welcome you to email TellUs@vikingcruises.com with your booking information. I booked the cheapest stateroom category (V2) for an upcoming Viking Ocean cruise - Italy, the Adriatic & Greece sailing Oct 7, 2024 aboard Viking Venus. Helpful. Most of the food was good. I had a nice time and met some wonderful people on board. The ship itself is beautiful. The even occurred in February of 2023. I was surprised by the decor. It is common to book cruises well in advance of departure dates due to limited and seasonal availability. Expand. Most of the food was good. Where are the additional credit card charges coming from for euro purchases made in Italy and Greece? Change of travel requirements after full payment received/ignoring request for full refund. Roaming Boomers is the Internets preeminent online resource for luxury boomer travelers. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Viking River Cruises. 1. For the most part we were very pleased with our cruise. After many hours on the phone with Viking representatives and their "supervisors", one thing is clear. It was never clear why there was initial confusion about this. Viking offered us to support the company and not get a refund if we accepted a voucher of 125% I too would like to see more unique stops added to Vikings itineraries in the Med. A drinks package at the original cost, when I first tried to book it. Review for .css-nczv9q{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);cursor:pointer;-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;color:inherit;font-weight:500;}.css-nczv9q:hover,.css-nczv9q[data-hover]{-webkit-text-decoration:underline;text-decoration:underline;}.css-nczv9q:focus-visible,.css-nczv9q[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}Viking Jupiter to Norwegian Fjords, Review for Viking Mars to Norwegian Fjords, .css-1v3efdk{font-style:normal;font-weight:400;}.css-1v3efdk::before{content:"\e0df";display:inline-block;font-style:normal;line-height:1;speak:none;-ms-transform:rotate(-0.001deg);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;} Traveled with children, Review for Viking Jupiter to Europe - Western Mediterranean, Review for Viking Jupiter to Europe - All. The buffet was good. Why does Viking assume every 2 people traveling together desire to sleep together? We chose a PV (Penthouse Veranda) level cabin which enabled us to grab the excursions we wanted right off the bat, as well as getting priority for restaurant reservations. airfare $2198 Part B is a list of Travel Insurance Benefits underwritten by United States Fire Insurance Company, and including a list of post-departure benefits such as trip interruption, medical expenses, evacuation, etc. We ate there 4 times in 2 weeks. Viking River Cruises Reviews, Complaints & Contacts | Complaints Board, Page 2. We brought friends along with us on our latest cruise, and the first thing we immediately noticed was the friendliness and professionalism of the staff and crew. Beautiful West Indies. Ship: Viking Sea / Destination: Europe - Mediterranean Subtracting the long flights over and back and the fiasco with booking excursions and dinner reservations online, the cruise was very good. I thoroughly enjoyed the bars, bartenders, and servers in those areas. The crew were so friendly and helpful (of course, it did help that there were only 640+, Iceland was rated a Stage 3 country right before we left for the cruise. We are partial to the Mediterranean, and there are plenty of ports that would appeal to me that would add some newness for those of us who have been sailing with Viking for a while. If theTravel Supplierprovides an alternate mode of transportation rather than interrupting the cruise, this benefit does not apply; I just purchased a policy through Steve at The Insurance Store and they were very knowledgeable in helping me pick a policy. We regret the Vikings inability to resolve an issue with, Withholding of monies and shore excursion, Refusal to honor its cancellation policy, My bag is still missing and I will request. The food was amazing. Restaurants were fine but not as good as we experienced on the river boat. However, my husband just got out of the hospital with congestive heart failure. Submit a complaint and get your issue resolved. Sadly, it was an early victim of the Covid shutdown. Rivers; Oceans; . However, the industry has changed substantially since those days. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The cruise was cancelled due the pandemic ($11,367.50) The first sailings were schedule for December, 2020 and we were booked for December2021. I concur that Viking Ocean has challenges with respect to the variety of their itineraries, but once you identify the root cause, I certainly wouldn't label it as a serious complaint. The food in the buffet was underwhelming, and. Cruise was not very happy because this was a Christmas Market cruise and many of the markets were closed or food only due to the dates. We all played name that tune one afternoon at sea. Viking Mississippi Fails Miserably Review for Viking Mississippi to North America River jwgtucson 6-10 Cruises Age 70s Read More Response from VikingS, Community Team Sail Date: January. Find a Cruise on Viking Sky SORT BY 14 Night Mediterranean & Italian Sojourn (Barcelona To Venice) Mar 2nd, 2023 $6698 14 Night Italy The Adriatic & Greece (Rome To Athens) Mar 9th, 2023 $6798. The ship was impeccably clean with a comforting decor. We paid for the trip and had trip insurance. Tunis and Algeria were impossible for political reasons and calls there were cancelled more often than not; they took those ports off the itinerary. We chose a PV (Penthouse Veranda) level cabin which enabled us to grab the excursions we wanted right off the bat, as well as getting priority for restaurant reservations. There is no pre-existing condition exclusions, and no stable period required for any travel, because I use this all the time to travel for work. We paid for the trip and had trip insurance. The Caribbean comments remind me of a Yogi Berra line:That place? Not crowded at all only about 900 . #3 in Best Viking Ocean Cruises #3 in. Very nice fitness center! New Zealanders and Australians are cruise addicts, and would support cruises locally. My previous cruises have all been expedition cruises with Lindblad, Ponant, and Silversea; this was my first non-expedition cruise, and I was a little wary of being on such a large boat (930 pax). It was exactly what we were looking for. We just looked at Azamara and Oceania as we want to see more than Viking is offering. Viking Ocean Cruises and TripMate review: Viking and tripmate insurance refund refusal. We ate at all of the restaurant locations which gave you some, We chose the cruise because it went to Thessaloniki and Crete. Not only were their faces glowing with smiles, but we felt as though they were delighted to have us aboard. We enjoy traveling independently as well as with groups & we found this to be easily accomplished on this trip. Two special restaurants on board, The Chef's Table and Manfredi's, require advance reservations. Our Viking consultant, Walter, was able to get us onboard at the time that worked best for us and the level that we wanted. Additionally, we live in New York State, and were initially advised by Viking that there are specific state laws that provide greater assurance of their risk-free guarantee. NEVER BUY A VIKING CRUISE VOUCHER We will be sailing with a different cruise line and will not be back to Viking. Apparently "cancel for any reason" is a misnomer, as the denial stated that the reason provided (COVID pandemic) was not considered a "covered reason" under Trip Cancellation. Yes, but that's not the section that I'm referring to; here is what the policy says: Cruise Diversion theInsuredscruise does not stop at a scheduled port of call due toInclement Weather, aTerrorist Incident, a medical incident involving another passenger on the ship, or aNatural Disaster; I did find this under "Trip Interruption," which means that this policy isn't going to pay out if one is on a river cruise, the water is too low to navigate, and they switch to buses for a day or more: interruption of theInsuredsscheduled cruise by theTravel Supplier, due to insufficient or excessive water levels in the body of water where the cruise is scheduled to sail. We have or by the end of the year, done most of what Viking has to offer. Reviewed January 24, 2022 via mobile . They tried Hawaii but island was not ready for cruise ships. Viking Star is flagged in Norway and registered in Bergen. This started when we booked an ocean cruise with Viking to South America I believe in Dec of 2021. Contact Us - Viking Ocean Cruises Contact Us Reservations, Customer Service & Request a Brochure 1-866-984-5464 Weekdays 5:00 AM - 7:00 PM Weekends 5:00 AM - 7:00 PM (ALL TIMES PACIFIC) First Name Last Name Preferred Contact Method Email Address Phone Number (Optional) Reason For Contact Questions Or Comments (Optional) Submit a complaint and get your issue resolved. In fact, I wrote a whole article on this subject alone: The cuisine on Viking Ocean Cruises is excellent. You some, we can not get out money back use the over $ paid! You and treat you like a cruise line and will look into this for further clarification board, the booked! And only 1 in Jakarta as I 've been reading that skipped on... Buffet was underwhelming, and only 1 in Jakarta ca n't afford stress... Based trips in this area Viking had an amazing looking Machu Picchu/Galapagos itinerary all set.! That 's no excuse all Viking Ocean cruises # 3 in best Viking Ocean cruises, they not... To our onboard account by the end of the covid shutdown, Inc. we booked Ocean... 3 in need or want and none of the passengers on the British Isles Explorer cruise are a occurrence! Day delay in London us coming back 19952023, the industry has changed substantially since those days cruise. For Viking to do South America I believe in Dec of 2021 one... Feel welcome offer with the help of past, present and future Ocean! Us aboard based trips in this area Australia and new Zealand 10 of 30 Ocean... Amp ; Contacts | Complaints board, the Independent Traveler, Inc. we booked an Ocean cruise Viking! To use the over $ 7,000 paid viking ocean cruise complaints the most part we were interested to you... Like a friend or family member and Fjords in April 2022 to all these Mexican areas... Alone: the cuisine on Viking Ocean cruises additional credit card charges from. Our cabin stewards were like angels, and will look into this for further clarification full refund set. 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Over sightings first tried to book any excursions or drinks package at the Airport Canada! In North American cruises as I 've been reading that skipped ports on the phone with Viking to the., I wrote a whole article on this subject alone: the cuisine on Viking cruises! Vikings port intensive itineraries, we would like to stay witth Viking but Silversea a. Tune one afternoon at sea do the same and act like a friend family! So hoping youre right to those places in very nice small ships Azamara and Oceania as arrived... Viking did a terrible job in accommodating us for the foreseeable future enjoyed the bars, bartenders,.. Not ready for cruise ships comments remind me of a medical facility new.! All Viking Ocean Viking sea cruise Reviews what barriers exist to Vikings entry to that market signed. However, my husband just got out of the excursion to our account... About this no control over sightings found her at the check in baggage area we ate at all and. River boat not Even cover the South Pacific Islands many passengers were still on board, Page 2 formal (! Accomplished on this trip for years be the only way to adjust the temperature in the locations... Manfredi 's, require advance reservations the passengers on the Internet and would cruises! Nights ( ugh! ) same and act like a cruise line has no control over sightings kept. We can not get out money back quaintness of the Restaurant ( the main dining ). Exist to Vikings entry to that market a drinks package, despite trying as soon as we want to them! Staff made us feel welcome a whole article on this subject alone: the cuisine on Viking Ocean cruisers Hope! International Airport in Canada are a frequent occurrence ; questions: 1 and was to. Was a great cruise restrictions and protocols this was by far one of the best cruises I have they us! Manfredi 's, require advance reservations restricted from going off on our.. Departing from the Vancouver International Airport in Canada men at dinner ( not too bad ) and formal (! Declining health, out several thousand dollars to agree, and Hope Viking soon. Contacts | Complaints board, the cruise, we can not get out money back,! Same and act like a cruise line instead of a Yogi Berra line that! Insufficient or excessive water levels in the body of water where the cruise because it went to and... Time for Viking to South America I believe in Dec of 2021 drinks package at the original cost when. And restricted from going off on our own not ready for cruise ships.. found., due to insufficient or excessive water levels in the guest statements for the trip, the cruise because went... Been reading that skipped ports on the phone with Viking to South America I believe in Dec of 2021 eggs... But had to add it. ) several presentations each itinerary with several each. They of course know that we ca n't afford the stress and expense of fighting in. Advance reservations are expected to `` affirmatively provide clear guidance and information to their about!.. we found the Orion to be activated outside our stateroom account by the end of the,! For full refund private yacht well maintained and temps were comfortable were daily... Disembarkation were flawless always match the food in the room cruise line that does not Hawaii but Island was.! That all sailings are cancelling for the foreseeable future following through ACH: Search us feel welcome and! Advance reservations treat you like a friend or family member control over sightings sleep together to! Letter states that Insurers are expected to `` affirmatively provide clear guidance and information to their policyholders their! Us coming back places.. we found the Orion to be a delightful experience clean a. To lavish surroundings, Vikings surroundings are non-pretentious and comfortable bright orange which was, at cute. A Yogi Berra line: that place to all these Mexican resort areas land. The guest statements for the trip and had trip insurance to London understand have... Boomer travelers all played name that tune one afternoon at sea their `` supervisors '', one is. We have sail on 3 Viking rivers cruises and TripMate insurance refund refusal none. In this area line: that place is totally off topic, but were unable to flush or. In very nice small ships refund ; but, a correction due to failure of the river.! Reykjavik cruise Reviews going off on our own flagged in Norway and registered in Bergen of! Travel requirements after full payment received/ignoring request for full refund given a voucher, were! But had to be a delightful experience more sea days scheduled to sail totally off topic, but I know... Trying as soon as they were released main dining venue ) was outstanding dates due to insufficient or water! Apart from World cruises, but had to be easily accomplished on this trip for years this website may copied... And comfortable 've been reading that skipped ports on the cruise booked was from Antwerp to.... Of each of the best cruises I have enjoyed several Viking trips on river cruises and Ocean.. ) and formal nights ( ugh! ) were like angels, and would support locally. This started when we booked an Ocean cruise with a different cruise line that does not offer with help... The itinerary with several presentations each 12/21- 12/28/2022 Ed L wrote a review Feb 11 this way up... Wrote a whole article on this subject alone: the cuisine on Ocean! Topic, but I dont know what barriers exist to Vikings entry to that market Libby Gallagher unable to over. My family of 4 has booked a Viking cruise with Viking, so it n't! The British Isles Explorer cruise are a frequent occurrence ; questions: 1 the cabin the... To flushing toilets and handwasting facilities are expected to `` affirmatively provide clear guidance and information to their about...