When he arrived, he was very helpful, as expected, but also had a very positive personality and got me on my way very efficiently. You further agree that content you submit via Public Postings or Submissions will not contain third party copyrighted material, or material that is subject to other third party proprietary rights, unless you have permission from the rightful owner of the material or you are otherwise legally entitled to post the material and to grant us all of the license rights granted herein. Tire changes when you have a functioning spare. This includes, for example, publicly sharing any personal information, such as your home address, the home address of others, or your current location. You will only use the Software and Service for your own use and will not resell it to a third party. We utilize the latest technology to offer more efficient solutions for our partners & members. DRIVE is a technology company that provides innovative products within the insurance industry. Find Us. Wade. (Whichever comes first) See store for written details. We will provide you with thirty (30) days prior notice via email before changes in Membership Subscription Products or Fees take effect. If you run out of fuel, you will be responsible for the delivery of fuel to your location as well as the cost of the fuel. Yes, that has always been the case. From roadside assistance to tire/wheel protection to hospital indemnity programs; NSD has the profitable solution for your particular customers' needs. and helpful. Anyone can write a Trustpilot review. Call 1-800-866-1998 Download MYMAZDA App For iPhone 4 For Android 5 Parts and Accessories Warranty All rights not expressly granted to you are reserved by the Company and its licensors. Battery Service/Minor Mechanical Disablement. Snapshot is Progressive's pay-as-you-drive car insurance program that discounts your premium if you brake and accelerate smoothly, avoid late-night driving and drive less than average. To request a refund, submit your original receipts and a copy of the repair order to: Ford Roadside Assistance Claims Reimbursement P.O. Drive Roadside was a savior! Your ability to use the Membership Subscription Service commences on the date of your purchase, plus any applicable curing period, and continues until the end of the applicable Membership Period. We have solutions for just about every situation your drivers may find themselves in. Each DRIVE memberships provides up to four (4) total Emergency Road Services per Membership year. I let my Tesla battery go all the way to 0 before getting home, and there were no charging stations nearby. Coverage does not include a new tire. Continued use of the Service or Software after any such changes shall constitute your consent to such changes. Adam was extremely nice, made sure to keep me updated on his arrival time. Stopped through to grab some fudge and left with a hole lot more. NEITHER THE COMPANY NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICE OR THIRD PARTY SERVICES NOR ANY THIRD PARTY SERVICE PROVIDERS. If you cancel your Membership Subscription Product during your current Payment Period, your access to the Membership Subscription Services will continue until the end of your then-current Payment Period, at which point it will expire. Read these Membership Subscription Terms carefully before using the Membership Subscription Services. It was a great experience, I got myself locked out of my vehicle in the middle of the night in an unfamiliar location, while it was still running! If any provision of the Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. The Companys Privacy Policy posted on our website is hereby incorporated by reference and made a part of this Agreement. Fuel, Oil, Fluid and Water Delivery Service - - In the event a Covered Vehicle runs out of fuel or water while being operated, a service call will be provided to deliver an emergency supply of such fuel (up to two gallons included) or water to the disablement site, except where prohibited by law. What to Expect on Delivery Day. First 100 miles of towing covered when you need it most. FINANCIAL SERVICES AAA Credit Cards Auto Loans Savings & Investments. The experience with Drive Roadside was amazing - I had constant notification about when my tow driver was coming, and I got my car home to charge within a couple of hours. Any additional cost of fuel (or other fluid costs) shall be the policyholders responsibility. The Company name, the Company logo, and the product names associated with the Software and Service are trademarks of the Company or third parties, and no right or license is granted to use them. With a network of over 35,000 independently contracted road service vehicles throughout Canada and the United States, CAA is there for you whenever you need it. daughter in such an unsafe high traffic area was so Please email refunds@driveroadside.com so we can look into your case and provide you a refund if necessary. I'm not from the area. Box 9145 Medford, MA 02155 FAX: 614 386-3176 If you have any questions, contact Roadside Assistance at 1-800-241-3673 . 1-800-CAA-HELP (1-800-222-4357) throughout . Company does not endorse any content submitted to the Service by any user or other licensor, or any opinion, recommendation, or advice expressed therein, and Company expressly disclaims any and all liability in connection with the content. From fixing a flat tire to getting a jump-start, we have the emergency help you need. Companies can ask for reviews via automatic invitations. You will not post or transmit any photograph or likeness of another person without that person's consent, if and to the extent necessary under applicable laws. 90-day or 4,000 mile limited warranty. Great experience in a bad moment..very fast friendly service. Closed on all weekends and holidays Then it also let ne know the total charge before I confined & entered my CC information. DRIVE ROADSIDE ASSISTANCE Designed for iPhone 2.5 71 Ratings Free iPhone Screenshots Instantly request towing or roadside assistance & track your rescue truck with live updates until it arrives. Roadside Innovation Inc., a wholly-owned subsidiary of Mobile Roadside, LLC., is the Obligor. If you would like to cancel your roadside assistance coverage, you may do so here. Optional MaxCare extended service plans [1] 3.8 million+ customers since 2009. The Company and its licensors shall have no liability, obligation or responsibility for any such correspondence, purchase, transaction or promotion between you and any such third-party. If we do not receive payment from your designated payment method or any other payment method on file, you agree to pay all amounts due upon demand by us. . Remember these calls will come in bulk and each company will have different rates. Further, you authorize and direct us to retain information about the payment method(s) associated with your account. Company may at any time, without prior notice and in our sole discretion, remove such content and/or terminate a user's account for submitting such material in violation of this Agreement. Quick, reliable service! Read what our customers are saying about us. Weekends: Closed. Found this service with a google search since this has never happened to me before, and thankfully was able to fill out the request and pay since I had my card info saved to my apple wallet. Consult your specific Membership Subscription Product for details. We can sign you up when you call. 30-day money back guarantee. You may not authorize others to use your user status, and you may not assign or otherwise transfer your user account to any other person or entity. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA (see http://www.loc.gov/copyright for details). If you believe in good faith that any content made available in connection with the Service or Software infringes your copyright, you (or your agent) may send the Company a notice requesting that the content be removed, or access to it blocked. Drive Roadside 6424 E Greenway Parkway Scottsdale, AZ 85254, I'm sitting in a truck in 8 degree weather this whole time. From having a flat tire, running out of gas, being locked out of your car or not being able to start it, help is just a phone call away. You will not upload, post, publish, transmit, reproduce, or distribute in any way, information, software or other material obtained through the Services which is protected by copyright, or other proprietary right, or derivative works with respect thereto, without obtaining permission of the copyright owner or right holder, or which otherwise violates or infringes the rights of others, including without limitation, patent, trademark, trade secret, copyright, publicity, or other proprietary rights, LICENSE GRANT & RESTRICTIONS -The Company hereby grants you a non-exclusive, non-transferable, right to use the Software and Service, solely for your own personal, non-commercial purposes, subject to the terms and conditions of this Agreement. Build & Price. . Repair shops, deals, and more. The Company reserves the right to determine final prevailing pricing - Please note the pricing information published on the website may not reflect the prevailing pricing. Mississippi Roadside Assistance Suite 100 578 Highland Colony Parkway Ridgeland, MS 39157. To the extent your description of the services needed and/or conditions impacting your vehicle are deficient, inaccurate or otherwise misstated and/or the services required are more extensive than your description indicated, the price quote provided through the Mobile Roadside application shall not be binding and you are responsible for paying for any additional services needed and/or requested. When interacting with Third Party Service Providers you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other persons whom you don't know. 877-292-0398 File a claim Track a claim Emergency road service 24/7 Phone line 877-627-5757 Learn more Pay insurance 24/7 Phone line 800-440-0998 Mailing address State Farm Insurance Companies Insurance Support Center - East P.O. With Sprint Drive you get: Real-time and historical vehicle location & monitoring 24x7 Roadside Assistance - Locked out of the car, spare tire change, dead battery, towing, out of fuel Vehicle . Company or the Third Party Service provider may charge you, on behalf of the Third Party Service Provider for the Third Party Services provided to you by the Third Party Service Provider. GEICO Emergency Road Service provides coverage for the following roadside emergencies: Towing to the nearest repair facility where the repairs can be made. The cost of a replacement key or key fob, if necessary, shall be at the policyholders expense. Please email info@driveroadside.com and include your name, address, member number on the account and reason for the cancellation; or by following the instructions included in your Membership Subscription Product purchase, redemption, or renewal confirmation email. Made sure to unload vehicle just as we instructed. If you elect to purchase a Membership Subscription Product directly from Mobile Roadside and you previously purchased a Membership Subscription Product from an External Partner, it is your responsibility to cancel your Membership Subscription Product managed by that External Partner in order to avoid duplicate charges. 24/7 towing service with soft nylon straps. She got the driver in the line as well and he provided some realistic timing expectations. If you cancel your Membership Subscription Product during your current Payment Period, your access to the Membership Subscription Services will continue until the end of your then-current Payment Period, at which point it will expire. Great experience in a bad moment..very fast friendly service. THE COMPANY OFFERS INFORMATION AND A METHOD TO OBTAIN SUCH THIRD PARTY SERVICES FROM THIRD PARTY SERVICE PROVIDERS, BUT DOES NOT, AND DOES NOT INTEND TO, PROVIDE THIRD PARTY SERVICES OR ACT IN ANY WAY AS A THIRD PARTY SERVICE PROVIDER, AND HAS NO RESPONSIBILITY OR LIABILITY FOR ANY THIRD PARTY SERVICES PROVIDED TO (OR FAILED TO BE PROVIDED) NOR FOR THE ACTIONS OR INACTIONS OF ANY THIRD PARTY SERVICE PROVIDERS. I was back on the road in minutes. Purchase and/or redemption of your Membership Subscription Product is final and non-refundable; Mobile Roadside will not issue you any refund, including partial, pro-rated, or otherwise unless required to do so by law. The Company reserves the right to (i) modify or discontinue, temporarily or permanently, the Service (or any part thereof) and (ii) refuse any and all current and future use of the Service, suspend or terminate your account (any part thereof) or use of the Service, for any reason, including if the Company believes that you have violated this Agreement. Here for you anytime, anywhere. I was quoted 60-90mins and Robert was there within 15mins from my initial service request. Lockout services (up to $100) if you lock your keys in your vehicle. Mobile Roadside solely provides the platform through which you and the Provider can learn about each other. Call 1-800-ESURANCE ( 1-800-378-7262 ) Monday - Friday: 7 AM to 9 PM CST Saturday - Sunday: 7 AM to 7 PM CST Email us Send us a note , and we'll get back to you in 24 hours or less. Explore plans. You are responsible for any Public Postings and the consequences of sharing or publishing such content with others or the general public. The hardest part, because of my non tech abilities. Call AAA. Our emergency roadside assistance deals with thousands of cases of flat tires. Mobile Roadside reserves the right to modify, offer additional, or cease offering Membership Subscription Products and Membership Subscription Services at any time in its sole discretion, including but not limited to changes in Fees, modifying the availability of and Eligibility Requirements for certain Membership Subscription Products and Membership Subscription Services, or modifying the features and functionality of certain Membership Subscription Services. Would have been screwed otherwise since my purse was locked in the car and I don't have my card number dedicated to memory. $100 toward emergency roadside services per occurrence (With our monthly membership covering up to 1 roadside service every 3 months totalling 4 per year) A roadside service credit will be deducted each time a service is requested or when the membership expires. My roadside assistance through AAA was not coming - I was told to call a third-party vendor. This team was a savior and helped me ith my family in the middle of the night as Promised. In connection with your use of the Service, Company will obtain certain transaction details, which Company will use solely in accordance with its Privacy Policy. Welcome to the Progressive Roadside Reimbursements Site Use this site to submit your request and upload your invoice / supporting documentation. Drive it. If you purchase, register for, or redeem a Membership Subscription Product through an External Partner of MOBILE ROADSIDE, you may also be subject to additional terms and conditions supplied by that service. I paid 179 upfront for a jump that said 45 minutes. For the avoidance of doubt: Mobile Roadside itself does not provide any roadside assistance or tow services, and Mobile Roadside is not a services carrier. We will install a spare tire for you or, if you dont have one, your vehicle will be towed to the facility of your choice, to get you back on the road. Members are covered 24/7 through our nationwide preferred towing network of roadside assistance and towing professionals. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We were so In addition, you hereby waive all moral rights you may have in any Public Posting or Submissions. If you reside in a jurisdiction which restricts the use of the Service because of age or restricts the ability to enter into agreements such as this one due to age, you must abide by such age limits or you must not use the Software and Service. The Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The feedback presented on this page was collected by GuildQuality from Verified customers of Drive Roadside using our impartial third party survey process. Your car could break down for a number of reasons, like a flat battery or a flat tyre. I did not have to wait ridiculously long, and the service guy was absolutely amazing! Contact Information: Text or Call us at 888-651-2886 We now offer text, and it's one of the quickest, easiest ways to get support! Please give your representative a call today. You agree that it is your responsibility to take reasonable precautions in all actions and interactions with any third party you interact with through the Service. The Company, at its sole discretion, make promotional offers with different features and different rates to any of our customers. Quick and friendly service at 2am on a rainy windy night for a flat tire! There are 3 Roadside Assistance auto plans and 3 for RVs. By using the Service, you agree to hold the Company free from the responsibility for any liability or damage that might arise out of the transactions involved. 2023 Trustpilot A/S. Unless you affirmatively opt-out of automatic renewal either prior to the expiration of a Membership Subscription Product or before the end of the then-current Payment Period, you hereby authorize Mobile Roadside to renew or commence your Membership Subscription automatically at the end of each Membership Period or at the expiration of your Payment Period. Need roadside assistance; Commercial Customer Service 1-888-240-9839 Servicio al Cliente y Reclamos en Espaol 1-833-951-4271. 20 pitch black with the exception of a occasional semi passing by. REPRESENTATIONS AND WARRANTIESBy using the Software or Service, you expressly represent and warrant that you are legally entitled to enter this Agreement. This Agreement comprises the entire agreement between you and the Company and supersedes all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between you and the Company regarding the subject matter contained herein. Robert had my car open quickly and was quick to get the information he needed so i could be on my way. You accept that, as a corporation, the Company has an interest in limiting the personal liability of its officers and employees. Our take on Progressive Snapshot Mobile Roadside will automatically renew or commence your Membership Subscription on the defined period of your Payment Period by charging the associated Fee plus any Applicable Taxes to the payment method you provided unless you cancel your Membership Subscription as provided below. The amount you have to pay can vary widely. The following Emergency Roadside Assistance services are available: Vehicle Towing: Up to 10 Miles in any direction: Any additional expenses incurred beyond the 10-mile limit are the responsibility of the customer, payable directly to the Motor Club, and are not reimbursable. much. And it was what I had hoped. The Company may compile and release information regarding you and your use of the Software or Service on an anonymous basis as part of a customer profile or similar report or analysis. 2. If you opt-out of automatic renewal, your Membership Subscription Product will expire and your access to the Membership Subscription Services will cease at the end of the then-current Payment Period. I hope I never have to use the service again but would definitely call them again if needed! With over 40 million service plans sold, you'll get the peace of mind that comes from purchasing a genuine Ford Protect Extended Service Plan 100% backed by the Ford Motor Company. I had a couple questions regarding what type of vehicle would be sent. The Company does not guarantee or warrant, and makes no representations regarding, the reliability, quality or suitability of such Third Party Service Providers. Found this service with a google search since this has never happened to me before, and thankfully was able to fill out the request and pay since I had my card info saved to my apple wallet. He did what was needed very quickly we were very impressed! I can't imagine getting any better service. My roadside assistance through AAA was not coming - I was told to call a third-party vendor. The Service is controlled, operated and administered by us from within the United States. Contact our dedicated Aceable Plus Roadside Assistance team! General rental information Important documents. The cost of a new battery and any additional installation costs, if available, shall be at the Policyholders expense. This Everyday Car Insurance offers cover for fire, theft, damage due to weather events, accidental damage and malicious damage. Thanks to your courteous customer service team as well. For any questions regarding your request, call 1-800-776-2778 and follow the prompts for roadside reimbursements. They saved my butt. Under the new $125 million relief package, AAA members with auto insurance policies in effect from March 16, 2020 to May 15, 2020 will receive a 20% policy refund check for this period, the Auto. Company reserves the right to decide whether your content violates this Agreement for reasons other than copyright infringement, such as, but not limited to, pornography, obscenity, or excessive length. Definitely recommend! The benefits included are: In the event the car's keys are stolen . By using or receiving any services, apps, websites or other products, services or information supplied to you by the Company (collectively, the "Service"), and downloading, installing or using any associated software or apps supplied by the Company which purpose is to enable you to use the Service (collectively, the "Software"), you hereby expressly acknowledge and agree to be bound by the terms and conditions of this Agreement, and any future amendments and additions to this Agreement as published from time to time on the Company website or through the other Services. If you are using Software such as a mobile app, additional terms and conditions may apply in accordance with the terms and conditions of the applicable app store from which you downloaded the Software. The way it should be. I was with my wife & kid and it was dark & rainy at 10PM on a Saturday night. help and signed up for services. Very personable and efficient when he worked! If you sell a vehicle, you just move the membership coverage over to the new vehicle. We encourage you to check back at our website periodically if you are interested about how we charge for the Service. Wade. DRIVE is a technology company that provides innovative products within the insurance industry. On average, our towing services arrive 15 minutes faster than others. They call me after a hour saying they're having problems after 3 hrs they call back saying they found someone 90 minutes away for another 340 dollars. was using the online menu that at first denied me because of possible fraud. Requesting and tracking your emergency roadside assistance is extremely easy. The Company provides the Software and Service to you pursuant to the terms and conditions of this Agreement. Their serviceman was reassuring, friendly and competent. I was back on the road in minutes. You will provide us with whatever proof of identity the Company may reasonably request. (no problem, I got this sir.) IT IS UP TO THE THIRD PARTY SERVICE PROVIDER TO OFFER THEIR THIRD PARTY SERVICES, WHICH MAY BE SCHEDULED THROUGH USE OF THE COMPANY SOFTWARE OR SERVICE. The Company may rely on third-party advertising and marketing supplied through the Software or Service and other mechanisms to subsidize the Software or Service. Mobile Roadside assumes no responsibility or liability if your Membership Subscription Product fails to renew or otherwise expires because of outdated or incorrect payment information. No joint venture, partnership, employment, or agency relationship exists between you, the Company or any third party provider as a result of this Agreement or use of the Service or Software. Horario del Departamento de Atencin al Cliente: 8:00 AM - 12:00 AM EST. I was skeptical at first as I had to pay upfront but took a chance and glad I did after AAA was of NO HELP. program updates Road America is now an Agero owned brand. Any changes to the Membership Subscription Products or Fees will be effective upon your next billing cycle tied to the start of the Membership Period, and will not apply retroactively to your current Membership Period. The average annual Snapshot savings is $145, and you typically get a $47 discount at signup. Purchase and/or redemption of your Membership Subscription Product is final and non-refundable; Mobile Roadside will not issue you any refund, including partial, pro-rated, or otherwise unless required to do so by law. Call 13 11 11 and let us know your name, where you're located and what's gone wrong. I did a stupid thing. driver was on top of the problem and said, But within just a few minutes they had me matched with a guy who does roadside assistance in the area, and he was there about 20 minutes later. Snail-mail us Esurance Customer Service C/O Allstate Insurance Company PO Box 660637 Roadside Assistance 7067 Columbia Gateway Drive Columbia, MD 21046 Mississippi Roadside Assistance Suite 100 578 Highland Colony Parkway Ridgeland, MS 39157 Nevada Roadside Assistance Suite 300 2360 Corporate Circle Henderson, NV 89074 New Mexico Roadside Assistance Suite 200 170 N Roadrunner Parkway Las Cruces, NM 88011 Phone: (575) 532-9930 THE COMPANY AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR ANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE SERVICE OR THE THIRD PARTY SERVICES. Nevada Roadside Assistance Suite 300 2360 Corporate Circle Henderson, NV 89074. where I was and I did a quick Google search for Roadside Assistance: Included with your vehicle for repairs that are covered under the New Vehicle Limited Warranty 6 years or 60,000 miles, whichever comes first. Trip interruption coverage:. You agree not to access or use any information or materials on the Service in violation of U.S. export laws and regulations or in violation of any laws or regulations in the country from which you are accessing the Service. We sent it your way when you made your purchase. The auto plans include Platinum Auto (regularly $99.95, on sale for $49.95), Platinum+ Auto (regularly $109.95, on sale for $54.95), and Platinum Complete Auto (regularly $179.95, on sale for $89.95). On-demand Roadside services are non-refundable after roadside request has been made and service provider has been dispatched.You may cancel the renewal of Membership Subscription Products at any time. Getting Started. Our roadside service covers vehicles owned by you and covers members of your family who reside in the same household while they drive your vehicles. the STUDENT will be stopped from taking the course with no refund of the registration fees. If we make material changes to these Membership Subscription Terms as it applies to your currently active Membership Subscription Product, then we will supply you with appropriate notice of those changes. Membership assistance (866) 636-2377. The Company is not liable if you do not have a compatible handset or if you have downloaded the wrong version of the Software for your handset. If you are not willing to agree to the revisions, you may cancel your Membership Subscription Product as disclosed in Section 4 above. Thank you for all of your help and support. not IE Access our Applications Any questions? But within just a few minutes they had me matched with a guy who does roadside assistance in the area, and he was there about 20 minutes later. It was late and he was friendly and courteous. Mobile Roadside is never a party to any such agreement and you hereby agree to release Mobile Roadside from all liability and claims arising from any acts or omissions of Provider. The Membership Period and cost of the Membership Subscription Product you purchase are disclosed prior to purchase and confirmed via email following the purchase. DRIVE will provide the dispatch service on an indemnified basis: the member requesting service will not be billed up to the coverage limits (10 miles). Monday - Friday 8:30 am - 5:00 pm. Hagerty Drivers Club Get all the answers to your questions about Hagerty Drivers Club here, including details about how to become a member, rewards for joining the club, and what makes us different from other car clubs. By using the Software or the Service, you represent and warrant that you have the right, authority and capacity to enter into this Agreement and to abide by the terms and conditions of this Agreement. Services do NOT cover towing for salvage or standard maintenance (i.e., not a fortuitous towing event), transportation between two service facilities, impound towing or towing by other than an authorized service provider, vehicle storage charges or a secondary tow. We will arrive to your location in no time and jump your battery. Cliente y Reclamos en Espaol 1-833-951-4271 your purchase Subscription Product as disclosed drive roadside refund Section 4 above or key,... Costs ) shall be at the policyholders expense your emergency roadside assistance ; Commercial Customer Service as. Charge for the following roadside emergencies: drive roadside refund to the new vehicle call them if... Roadside solely provides the Software and Service for your own use and will not resell it to a third survey! A new battery and any additional cost of a occasional semi passing by information about the payment method ( )... 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