You will have 24 months to use your Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. It's unfortunate as these things happen. On my recent cruise on Anthem of the Seas in Norway, the ship left at 3 pm. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. With the majority of the world's cruise lines .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}temporarily suspending operations into the summer and beyond and countries still restricting the arrival of cruise ships and travelers, it can be difficult to know what to do, particularly if your voyage winds up being the victim of ongoing cancelations. I therefore am puzzled by some of the posts that seem to imply that Viking is somehow taking advantage of you. The high annual fee is only worth it if youre taking full advantage of the cards benefits. B. Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. Therefore, we have made the difficult decision to temporarily suspend operations of our river and ocean vessels embarking from March 12 to April 30, 2020 at which time we believe Viking will be in a better place to provide the experiences our guests expect and deserve. 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When I got in touch with Viking a few weeks back once they out out the new temporary policy I was told we did NOT fall under those guidelines since our ship embarkation date is May 1. "Sailaway With Jane McDonald" Cruise Cancelled for 2021, MSC Cruises Offers Discounted Sailings to Healthcare Professionals, Rolling Out the Deals: Why Now Might Be a Great Time to Book a Cruise, Galveston Port Director Says Disney Cruise Line to Limit Capacity, Enforce Embarkation Arrival Times, Royal Caribbean's Anthem of the Seas Cruise Ship to be Based in Southampton in 2021, What Should You Do If Your Cruise Line Cancels Your Cruise (Photo: fizkes/Shutterstock). But we are truly living in an unprecedented time. What are the pros and cons of a refundable cruise deposit? In the past, cruise ship godmothers have been celebrities, cruise industry executives, or even family members. When most people book a cruise, they typically choose not to pay for it in full, right then and there. You will be able to leave a comment after signing in, By Like they were when you first booked this cruise, so long ago and no one knew about the virus. Checking our news page is a great way to stay abreast of the latest cancellations, policy changes and itinerary impacts. Vouchers will be fully transferable, the company said. In a conference call with TPG and several other news outlets last month, Carnival Corp. CEO Arnold Donald said itineraries might need to change, at least in the short term, due to both port closures in some destinations and limitations on air travel. Viking Cruises. 4) If the demand for their product allows them to get payment a year in advance for their product so they can use these funds to expand their fleet instead of borrowing it for banks - again, they wouldn't be very good business people if they didn't do that. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. The good news for those worried about such rules is that they now appear to be off the table. the CDC warned everyone to avoid cruise ships, Cruise Lines International Association, a trade group, announced Friday, Princess Cruises said Thursday that it would suspend its operations for 60 days, Carnival said in a letter to passengers Friday, Norwegian is offering passengers a full refund for cruises, Royal Caribbean is offering passengers a full refund, Carnival is offering either a full refund or a 100% future cruise credit, which has been most affected by the coronavirus pandemic, Refunds come with future cruise credits of 25% to 100%, delay contacting the company until later in the month, Viking will issue full refunds to affected passengers, Disney Cruises will offer full refunds or credits, Viking will resume its operations on May 1, Your California Privacy Rights/Privacy Policy. I would say cancel and get your money back minus $200. Also know that whiile many cruise lines will be automatically processing Future Cruise Credits for those on affected voyages, this can still take several weeks to complete and depands largely on the individual cruise line. While you wait to be contacted, consider what you want, given what your cruise line is offering (see our handy guide, above). On March 11, we were the first cruise line to announce a temporary suspension of operations through April 30, 2020. Maybe after a 2-year period? Such a slow rollout would mean that some itineraries might not return until well into 2021. Today Viking Cruises announced that they will be suspending operations of their ocean and river cruises due to COVID-19/coronavirus. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. I would say they are being more than fair. Refunds are made based on the cancellation conditions. Plus, your own feed of TPG content. Change fees can be incurred if you decide to change ship or sail date with a nonrefundable deposit option. Viking will resume its operations on May 1. When the deals arrive, you'll want maximum flexibility in your travel planning. Some of these offers, like Carnival's Early Saver program, offer cruisers price protection -- meaning if they find a better rate in their cabin category on their sailing, they're eligible to receive onboard credit or a free cabin category upgrade worth the difference in price. Author: bill March 11, 2020, Updated: May 2, 2020. We'll run a soft credit check to find special offers, but it wont affect your credit score. The Centers for Disease Control and Prevention recommendsthatall people avoid traveling on cruise ships, not just the most at-risk for the coronavirus. The Viking Sea and Viking Star cruise ships in Santorini. ( whichanybody with a grain of common sense could have predicted weeks ago. With the COVID-19 pandemic still in progress, it is important to understand that future changes, including cancellations and itinerary alterations, are always possible. Disney Cruises will offer full refunds or credits to passengers on affected voyages. SpaceX and NASA have called off an astronaut launch to the International Space Station after an issue with the rocket's ground system was detected. Maybe other places as well, I'm not sure. window.__mirage2 = {petok:"5YFK4ZwVWpG_2z6rDcSdiRVz3lCn4ORteBcFe43K3J4-1800-0"}; In trying times like these, there's nothing like having cash in the bank. Travel + Leisure magazine may receive compensation for some links to products and services on this website. Norwegian is offering passengers a full refund for cruises during the 30-day shutdown or a future cruise credit of as much as 150% of the value of the canceled cruise that can be used through. Cruise executives have told TPG they're looking at everything from requiring passengers to take COVID-19 tests before being allowed on vessels to new onboard social distancing rules. A reasonably intelligent person can read the terms of a credit card benefit guide. What's the downside to us? The major complain was that they were using us to help finance their expansion. The cruise industry and the CDC also have discussed new rules restricting access to travelers ages 70 and up unless they have a letter from a qualifying treating physician certifying they have no severe, chronic medical continues and are fit to travel. Guests will have 24 months to use their Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. I am assuming that your parents can cancel within a short time of embarkation since they rebooked as part of the first wave of cancelations by Viking. Terms apply to the offers listed on this page. Fairly painless! $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. I am writing to you today from my home, rather than the Viking office. If you don't mind risk: Nonrefundable deposits are a bit of a gamble, but typically come with a sizeable discount to the cruise fare. The key takeaway: Before taking a credit from a cruise line, you should be comfortable with the possibility that the way cruise ships operate in the next year or two may not be quite the same as the way they've operated in the past. However, if your plans change or something comes up that forces you to cancel your booking, you will not be able to recoup your cruise deposit. "Many times we've been asked about bankruptcy, and we believe [the possibility] to be low," Curtis wrote. The price for next year is a little lower. That's $1,500 in extra value -- a 37.5% return on the original payment of $4,000 -- just for letting the cruise company hold onto the original payment for another year or two. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. TRAVEL + LEISURE is a registered trademark of Travel + Leisure Co., registered in the United States and other countries. 19952023, The Independent Traveler, Inc. Help requested: Cancelling a Viking Cruise. The booking website is no longershowing any sailings for May or June 2020. But by then, the price increase had claimed the voucher plus an extra $628. Why Are Future Cruise Credits and Refunds Taking So Long? I believe Ive read on these forums something about receiving a cash refund after waiting for a voucher to expire. For now, travel is about armchair exploration - and planning for better days ahead. What's Next Now that the CDC Is Out of the Cruise Regulation Game? Still, in an environment such as the current one, with the length of the travel shutdown still unknown, you may want to think twice before allowing your money to be tied up unnecessarily with a travel company. MY TA has inquired about our cruise from Viking and all she isgetting is wait and see. Coronavirus: Which Cruise Ports Are Closed? Refunds come with future cruise credits of 25% to 100% of the original cruise value depending on when the refunded cruise was to depart. Carnival said in a letter to passengers Friday that all ships currently at sea will continue their voyages and return to their home ports as scheduled. Two of its ships, the Diamond Princess and the Grand Princess, have experienced outbreaks of coronavirus in recent weeks in Japan and California, respectively. Extra $ 628 my recent cruise on Anthem of the posts that seem imply! Recent cruise on Anthem of the cards benefits you decide to change ship or sail date a. 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