You can have both advance selections and return times active at the same time. Otherwise you need to request this in person at the Park. Most of the time theyll move it in neutral and dont need the key. However, the issue over anxiety is not unique. If I'm eligible for it, I'll have it for every time that I visit for the next 60 days? It wasn't until Disney changed the policy to "physical disabilities don't qualify for DAS" that people stopped doing it. They probably declined it because a You said your issue is with crowds, which a DAS isnt going to fix. In visits past, Guests would be required to visit Guest Services upon arrival at the parks in order to obtain their DAS pass, which would be linked to their account, would be effective through their stay, and would include an additional 5 party members. We found we were able to go on all the rides we could handle (unless they were closed) with the DAS. Do I have to get a DAS pass for my son every time we go to Disneyland? 1) I think the DAS was applied properly in your case. Undercover Tourist is the leading supplier of online discount tickets to Orlando, Florida-area attractions, including Walt Disney World Resort, Universal Orlando Resort, SeaWorld Orlando, LEGOLAND Florida Resort and more. The Disney Disability Access Service (DAS) is a card they issue. I spoke to the Disability Services hotline and they said there's no "guarantee" that we'll be issued a card. The two kids would need to be separate (cant be listed as a guest of the other kid) and each would need their own return times. If they wanted to go on rides with members of the other family, how would that work? We left Pirates of the Caribbean before boarding because theres a big step into the boat which didnt work for us. How to get the DAS Disney World. Attractions such as Kilimanjaro Safaris require strollers to be parked at specific points in the line. My 11 year old son has CP and although we have been to Disney before he was a lot smaller and a stroller was sufficient. She was asked at each ride if she could transfer (i.e. Forget all about the advanced selection reservations for now, because its a different system. This program replaced the old Guest Assistance Card program a few years back, as unfortunately, many people were starting to take advantage of this program and removed the benefits it offered to those who truly needed it. Go to the three horizontal lines on the bottom of the app, click that, and then scroll down to the box that says DAS. My son also has ADHD. Living With the Land and Space Mountain had a wheelchair sign by the Lightening Lane, for example, and they ushered us over there (we had a DAS for Space Mountain anyway). This is a custom program that will be tailored to meet your specific situation. Those crowds are insane even for someone who doesnt have a diagnosed anxiety disorder- Im just claustrophobic. You do not choose a return time. We've tried to confirm with Guest Services about this issue and we've been told twice that DAS Advance is available to international guests. Yes! Maybe, you will have to look at Disney in a different way; so, your sister can have fun there. As for the guests, if everyones connected to both children, then you can select the people who are accompanying each DAS holder. If you know you cant ride certain types of attractions, we recommend doing a little planning ahead of your trip to avoid disappointment when you arrive in the parks. Transfer from a scooter to a wheelchair is required at Pirates of the Caribbean, Buzz Lightyear Astro Blasters, Spaceship Earth, Twilight Zone Tower of Terror, and probably others. Thanks in advance! Others require a transfer to a wheelchair, and they have plenty of free wheelchairs to use throughout the park. Ex. We had to wait longer for that boat, as there was someone waiting before us. Follow this link to sign up for DAS Advance. <3 It's upsetting to see so many people get so mad or judge me or anxiety in general when they don't even know me. Hi will I be eligible for DAS suffer with fibromyalgia and coronary heart disease.. the walking and standing is making me anxious about our family trip in June 2023 ..we are a family of 7 . My son recently broke his elbow and although not in a cast now he has now been put in a mobility brace which will be in place for the whole of our visit. 16 Reply ClaimOk8737 6 mo. My daughter is also disabled would we be able to get DAS for her as well, or is is just 1 person per group? If park hopping, selections will become available once you tap into that park. If you can't pre-register does that mean you have to do it when you arrive or is the service not available at all for non-residents. He is deaf, mentally challenged and legally blind. You enter through the Lightning Lane entrance for barely any time in a physical queue. Guest Relations can provide you with an oversized red sticker for your stroller that allows you to bring a stroller directly to the loading area. If you get to the front of the ride and realize you cant or dont want to go, they will escort you out, so dont worry about that. Once registered, DAS is good for up to 60 days. As an annual passholder, how long is the Das good for? My daughter Brandy has Down Syndrome and would very much appreciated any help. Currently at Disneyland and Disney World, Guests can only register for disability access once they are at the theme parks. We will be arriving in the USA two day before our tickets start. I have a herniated disk in my back and can't stand for any longer than 10 to 15 minutes at a time. Once you have tapped in at both touchpoints in the queue, you are able to book your next experience. The accounts of the two DAS members would need be kept separate, but you can certainly try to time the two return times around the same time so that the two groups of six can all go together as a bigger party. There aren't any discounts on tickets for guests with disabilities or their carers, but if you have any other questions about DAS, we'd be hoppy to help. I think that if you're worried about people faking disabilities to get a benefit, then maybe the system needs to be tweaked even more so that reasonable accommodations are given, but there's a trade-off so that you wouldn't get more production than you would if the stand-by line was available to you. Yes, the cardholder must enter the attraction. Return times are not able to be booked during Early Theme Park Entry. Return times are valid until redeemed prior to park closing. Once approved, the cast member will book two Advance Selections for each day of your visit. This was over video chat. Can Genie + be used to reserve more than one ride at a time and can a DAS pass and Genie + be used together? All rights reserved. Once I have registered and received Disney World's DAS, whats next? Ask them if they need the key. Maybe if there was a way to stop this "double dipping" it would help. Allow about 10 to 15 minutes to complete the process. Through Guest Services or somewhere else? |, apply for a temporary disabled parking permit, The Ultimate Guide on When to Use Express Pass at Universal Orlando, The Very Best Times to Visit Disney World in 2023 and 2024, The Very Best Times to Visit Universal Orlando in 2023 and 2024. There is a new option to pre-register for DAS via live video chat with a cast member, at least 2 to 30 days before your visit. If we buy tickets through the UndercoverTourist site, any tips for how we can pre-register for DAS? Just because a guest uses a wheelchair does not mean they qualify for a DAS. How does the access to the rides work for DAS? Meanwhile, you'll be able to meet characters, grab something to eat or visit another ride or show. Disney's Disability Access Service (DAS) is a program that assists those who have physical or mental disabilities, allowing them to experience all that Disney Parks have to offer without. These are two major updates to the program that we believe will make touring the parks much more enjoyable for anyone who has used it in the past and still found themselves crossing back and forth to visit attractions on either side of the park. When using this program, a family member will be able to go ahead and obtain the return time for you. I tried repeatedly to book DAS for my son from here in the UK. RC qualified for the Disability Access Service (DAS) at Disney World and we were not sure what to expect during the registration process or while we were there. Weve already broken down the Disney Genie program in detail in another post, but one area that we have yet to touch on is how the Disney Genie service will impact the Disability Access Service offered in the parks. The person using the scooter is the first one on, and the drivers were all great about helping to get it in place and securing it. We highly encourage you to take advantage of the early registration when its available this fall, as it will make your first day in the parks much less stressful. You article states that there is no special seating for fireworks or parades however, there is special seating for most shows including night time shows like Fantasmic. Here is the registration link for the DAS at Disney World. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks to discuss your options for accommodations. Would a condition that requires you to be near a restroom all the time qualify for DAS? Beauty! There is a fully refundable $25 daily deposit for use. It seems you can only pre- book for this if you are in the USA. The diaper suggestion makes me want to cry. We thought werent going to be able to book the hot Individual Lightning Lane rides with the DAS, but we were wrong. It happens - that's why they make Depends. I just didn't want to have to stand in line for a change though this be great so far waited every day in a que for 6 to 8 hours.. may I add only bc I am out with a major surgery .. or I'd be working and couldn't.. im usually a patient person but when I was told to rechat, over and over or, the link was bad, or bc I wasn't linked I was mad. Bring some headphones with calm music or a figit toy!!! I love how thorough this guide is! Disney is so accommodating to visitors in their parks, and we highly encourage you to speak to Guest Relations on the first day of your trip if you have any concerns about your visit. Already inside Magic Kingdom? No help and get register! You leave the scooter at the loading area and transfer to a WDW wheelchair for the ride. I called Disney and after almost 2 hours I got through and asked, only to be told that UK citizens are not eligible to pre-register for DAS via the zoom interview. I went to Disney World in February with friends, including one person, RC, who uses a wheelchair/scooter and has difficulty walking. Guests must enter the theme park of their choice, then go to Guest. Ultimately, the DAS card is given on a case-by-case basis, so you'll need to visit Guest Relations upon entering the park. This is your starting place for a less-stress, more-fun vacation. I have never seen it like this. We'd recommend that the two DAS holders have separate MDE accounts, as each one will need their own DAS return time (two DAS holders can't be on the same one), but link everyone else in the party to both accounts. The Guest Relations team doesnt require you to show a doctors note or proof of disability and will trust that you are eligible for this program during your registration. TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. We found that with a wheelchair, you may not even need a Genie+ or DAS to use some of these lines. After 60 days, you'll need to register again. It may not display this or other websites correctly. Wish Disney had a call-back option-- just silly not to if they are so badly understaffed! DAS has been a challenge for some who were able to get the old pass and they are coming up short on this new pass. Disney World's Disability Access Service (DAS) provides assistance for guests and families with disabilities to navigate more easily and enjoy the parks. Telling them not to visit is ridiculous. Thanks for this great article its super helpful as coming from the UK a lot of the detail is omitted from the Disney site we access. Magic Key Discounts. The individual requesting DAS must be present when registering, either in the video call or in person. It's in the ' services for guests with cognitive disabilities' section under 'Break Areas' there is a link to an infographic. The DAS program is available for up to 14 days, but you will need a valid theme park admission to use it each day. They can fit up to two scooters on the bus, and only once did we have two scooters on the bus. I offered my DOD ID card and doc letter without being asked. Hello! Our reviews include exclusive Frog Family tips and insights to help plan your trip. Then eventually when I see lines down go back in and make my purchase. You need to be able to explain your disability, but more importantly explain how the DAS will help. DAS passes are assigned on a case-by-case basis, so we recommend visiting Guest Relations as soon as you arrive. If you are traveling with a larger party, then you could get DAS for both and split the party so that everyone is covered. Or. Thank you in advance Casey. So, at 2 p.m., you could make another Genie+ selection, despite not going on the 7 p.m. ride yet. All of these options utilize the Lightning Lane entrances. Your stated needs can range from the need for a quiet area to wait in lieu of standing in line, a pass to bring a stroller right to the loading area of a ride or other specific needs your family may have. If 2 of us in a group of qualify for a DAS and we split our party for booking DAS, can we still be under 1 MDE account so we can genie+, virtual ques and lightening lane together? Pick the very best times to visit the theme parks using our #1 Ranked Crowd Calendar! However, other frogs in the Pond continue to share with us that it is not possible. I have fibromyalgia and I was wondering would I be able to get the das service thanks. How do you even try and apply in advance for DAS?! Do you think we will be able to call on arrival to register for DAS? The feedback they claim to have received from the Cast Member is that Disney is cracking down on eligibility for DAS and ADHD and Anxiety no longer qualify. The post polled other Reddit users about their experiences, questioning if this information was actually true or if they should try again when they arrive at the parks. just really wondering what happens in these cases. No, DAS is valid for 60 days once registered. Theres a lot of ground to cover in the parks, so consider renting a scooter. They require you to use DAS system. Find them and let them know you have a DAS pass. Does Disney World offer disability passes? DAS does not require any additional purchase with the Disney Genie+ system. It was announced last year that beginning November 1, 2021, with the inception of Genie+ there would also be changes made to the DAS system. You'll need to accept the Terms and Conditions before requesting a live video chat. Guests should use their discretion when determining whether they should get a DAS Pass for themselves or a loved one. Thanks a million for the response! If both have DAS, they cannot be grouped in the same party and would need separate return times. Guests using DAS with concerns should visit Guest Relations to see what accommodations can be made for fireworks/parade viewing. If you have special circumstances or any concerns, talk to Guest Relations. (a=>{let b=document.getElementById(a.i),c=document.getElementById(a.w);b&&c&&(b.value="",c.style.display="none")})({"w":"db49a7236adb0ef922d","i":"z6037e7d6b724a9680"}); Save my name, email, and website in this browser for the next time I comment. With that said I would say you have a decent chance. Hi, I have 2 autistic children and will be applying for DAS later this year. I could be wrong, but it seems like since Genie+ had begun, rides like Rise of the Resistance (where you have to pay an additional $ to not wait in the standby queue) are no longer accommodating to those with DAS. Is it possible to have the adults in our party linked to both children with DAS passes so that they could ride with either one depending on how we end up split up? Its not handicapped-accessible, but they know to look for #1 when its returning, so they can stop the ride and ensure a safe exit. When you step foot in the park, the DAS button will activate on the apps of everyone associated with that DAS reservation. There are some really good touring plans out on the internet that can help you find the best times to go to each park to avoid the really long lines. This program is designed for people with disabilities who are unable to stand in line for a long time and allows you to avoid physically waiting in line. The maximum is six guests per DAS. Help much appreciated. Any help grateful. 7:00 AM to 11:00 PM Eastern Time. There are no specific reserved areas for guests using DAS. 4) The DAS does allow you to wait elsewhere and not wait in line. It may be a little trickier with virtual queues, but if you end up in different boarding groups, we'd ask the team members in front of the ride if you can combine. I know there are baby care centers, but do you have recommendations for quiet places to go in the park if you have a kiddo who needs a sensory break? This is separate from the Advance Selections, which you can have two per day. Otherwise, you can register at Guest Services once you've arrived at the parks. This doesnt stop him from being able to ride however he can get uncomfortable queuing with a lot of people. If you plan it right, it can really work out to your advantage! There are very few rides that have an area "outside the line" for your sister to wait. Thanks so much! Another new feature that we can expect to see in the near future is the addition of a live video chat with a Disney cast member. The Disney Disability Access Service (DAS) is a card they issue. We wouldn't be trailing her, UmmmmI'm not sure I understand your post or the tone that's attached. Any attraction with a standby queue can issue DAS return times. You can also combine DAS and Genie+ or individual Lighting Lane selections to truly maximize your day! I'll admit that I have ADHD and I use that to use DAS. Share your tips in the comments! Nintendo trademarks are properties of Nintendo. Download a VPN app and use it to bypass the need to be in the USA or Canada. They give you 2 mins to answer and my son has adhd hyperactive disorder. Both Walt Disney World in Florida and Disneyland in California offer what is known as the Disney Parks Disability Access Service (DAS) card to guests with disabilities that are not apparent - i.e., they are not confined to a wheelchair, scooter, or other mobility assisting device. I am not writing a bathroom post, but know that the bathrooms are all accessible, though some are more accessible than others (especially if youre in a scooter), including the single-family-type restrooms. Is this correct? I have ptsd with anxiety and was provided a DAS pass. You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service). DD's roommate tours with a DAS because of diabetes. Its important to note that you wont always jump straight to the front of the line with this pass, and youll have to wait until youve been to one attraction before you can enjoy another one with this service. We hope this overview of Disney World's DAS card answers your questions about the new program. Note that a photo will be taken. If youre only worried about getting through the line queue or accessing a ride with a scooter, you can simply head to your chosen attraction. Using some secret entrance? "We booked our trip based on the crowd calendar and it was spot on! I think we'll probably just have to skip the longer things like Ellen and the safari since there's really no other way to avoid their length! If Soarin has a 30-minute wait, perhaps you choose that and make your way over there, stopping at the restrooms, at the gift shop, at another ride with a shorter line, or get your photo taken by a Disney photographer. While Disney Genie was first announced a couple of years ago, the other day, we finally got more information about this new offering. They are all Lightening Lane attractions that people can PAY to book. Orlando. Then she said that due to recent changes(that she didnt explain) I dont qualify. Inside the Magic consists of multiple writers & videographers living near both Disneyland and Walt Disney World theme parks and around the world. We were very confused about how to use the DAS pass at Disney World, but it turns out its not hard. Minions and all related elements and indicia TM & 2023 Universal Studios. I found out about DAS after almost having a panic attack on the waiting line for Space Mountain while at Magic Kingdom. Some rides accommodate wheelchairs. Any ride with a standby wait time is eligible for DAS return times. In other words, can we have more than 2 time slots reserved on DAS? Does anybody have any experience with the DAS and medical conditions that require getting out of line and aren't autism or other cognitive-behavioral conditions? We're planning to visit Disney World in July and we were hoping to get a DAS pass. 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